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Qualifications:
- Previous customer service or call center experience preferred.
- Basic computer skills and ability to learn quickly.
- Strong phone and verbal communication skills.
Responsibilities:
- Manage a high volume of inbound calls efficiently.
- Follow communication scripts and identify customer needs.
- Provide solutions and upsell products when appropriate.
BYOD Requirements:
- Provide your own equipment and workspace.
- Must have verified internet service.
- Meet hardware/software specifications including processor, memory, and security.
Five Star Solutions
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.