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Your Responsibilities:
- Provide front line, first level, technical assistance for consumers.
- Troubleshooting and issue resolution assistance with client service.
- Resolve customer issues on the first call as frequently as possible.
What We're Looking for:
- Comfort with desktop computer systems.
- Familiarity with personal computers, operating systems, software, and computer terminology.
- Demonstrated problem-solving skills.
Key Competencies:
- Demonstrate commitment to following established procedures and be customer service driven.
- Proven ability to collaborate effectively with team members to resolve customer issues.
- Outstanding communication, listening, and analytical skills.
TP
TP is a global, digital business services company. They deliver digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. They have more than 500,000 employees worldwide and aim to be a force of good in supporting their communities, clients, and the environment through inspired and passionate people speaking more than 300 languages.