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Responsibilities:
- Deliver top-tier technical support.
- Engage with customers via phone and other channels.
- Diagnose and solve technical problems.
Requirements:
- Strong technical aptitude.
- Proficient in technical issue resolution.
- Familiarity with customer service software.
Hours:
- Representatives will begin with a comprehensive 30-day training program.
- Following training, team members will enter a 2–4 week onboarding period.
- Representatives will transition to their assigned team and move to a late-shift schedule.
Tactacam
Tactacam is a leading innovator in outdoor and action camera technology. They have over 1,000,000 active customers and are passionate about developing cutting-edge products, while offering exciting opportunities for career growth in a dynamic, fast-paced environment.