Diagnose and resolve complex technical issues across OpenRouter's API, spanning multiple LLM providers
Respond to developer inquiries across support channels with clarity, empathy, and technical precision
Identify patterns in support requests and advocate internally for documentation improvements, API design changes, or better messages
OpenRouter is the unified interface for large language models. They route billions of tokens every month, helping developers build AI applications without worrying about provider lock-in, downtime, or complex integrations. They are a small, focused team backed by top-tier investors.
Build and implement a structured CRM and outreach system.
Design and build automated email workflows and nurture sequences.
Build and manage targeted contact lists and outreach campaigns.
20four7VA connects businesses with virtual assistants. They focus on providing remote services to clients worldwide, particularly in developed markets.
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs.
Twilio is shaping the future of communications from our homes. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences, with a strong culture of connection and global inclusion.
Receive and respond to escalated Customer cases regarding technical and functional questions or issues.
Analyze, reproduce, and be part of the resolution.
Work closely with developers and product management colleagues to diagnose, understand, and resolve issues.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace and are backed by world-class investors.
Solve technical problems daily, focusing on API and integration issues.
Build tools and scripts to improve support efficiency and customer solutions.
Assist customers with API usage, migrations, and data transformations.
Close provides a CRM platform designed to help small and medium-sized businesses sell more effectively. They are a bootstrapped and profitable company with a 100% remote team of approximately 100 employees, focused on customer success and innovation.
Diagnose, troubleshoot, and resolve technical issues related to Generative AI workflows and integrations.
Deliver a high-quality customer experience by empathizing with customer needs and ensuring their success with our solutions.
Apply a process-oriented approach to streamline technical support workflows, ensuring consistent issue resolution and tracking.
You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity.
Reply to questions and expertly guide customers in creating fundraising campaigns.
Complete full reviews of campaigns, spotting errors and opportunities to improve.
Help craft helpful documentation to guide users on Raisely.
Velora was formed when Aplos, Raisely, and Keela merged to help nonprofits thrive. They offer a suite of tools for fundraising, donor management, and financial tracking. The team is remote, mission-driven, and spans the globe, valuing curiosity, collaboration, and creativity.
Provide expert assistance via live chat, email, and phone, resolving a minimum of 8 tickets per hour.
Troubleshoot software bugs and navigation issues, serving as the "power user" of the CE Broker platform.
Surface product feedback and collaborate to enhance the internal knowledge base and streamline support documentation.
Propelus simplifies workforce compliance management across healthcare with innovative technology. As a trusted leader for over 20 years, they focus on bringing more good into the lives of the people and organizations serving healthcare.
Analyze member feedback to identify areas for improvement using our existing automation tool stack.
Conduct regular performance reviews of AI tools, identifying trends, anomalies, and areas of underperformance.
Oura's mission is to empower every person to own their inner potential through their award-winning products. They help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.
Build automations and tooling to scale without drowning in tickets.
Surface patterns and customer pain points.
Kilo Code is building an open-source AI coding agent to make programming accessible. They have over 1.5M Kilo Coders and are focused on community feedback and innovation.
Own post sale technical quality and proactive support quality, triaging requests, reports, issues, bugs and help turn into actionable fixes.
Test new SDK releases before they ship, keeping Customer Success teams ahead of issues before they escalate.
Architect the best workflows, build customer support automations, and own the documentation.
AppSamurai developed Storyly, a content experience platform for mobile commerce with GenAI capabilities. Trusted by 400+ brands in 40+ countries, Storyly enables smart, goal-driven, and personalized content flows within apps and websites.
Support customers via live chat, email, and video calls.
Resolve complex technical issues and ensure seamless user experiences.
Analyze trends and provide insights on technical issues.
Newsela is an education technology company focused on delivering meaningful classroom learning. They provide AI-powered solutions designed to drive student engagement and empower teachers.
Rewrite and edit the transcribed version of interviews in accordance with Dedale's guidelines and requirements.
Ensure transcripts are clear, polished, and accurate following SWC's voice.
Complete assignments within specified deadlines.
Dedale is a differentiating source of strategic intelligence in the technology space. They have a unique team of over 100 full-time research analysts & planners and leverage a network of over 10,000 market professionals.
Provide first-level technical support for hardware, software, and IT systems issues.
Monitor and manage incoming tickets through the ticketing system.
Ensure accurate documentation and timely follow-up on all support issues.
Teamwork is a fast-growing company with a global reach, specializing in digital transformation across management consulting, SAP business solutions, data analytics, and technology platforms. They are a North America-based team of more than 100 experts valuing diversity, continuous learning, and remote work flexibility.
Repurpose podcast content into marketing and sales assets.
Edit, publish, repurpose, and manage distribution.
Create presentations, pitch decks, and marketing materials.
They are hiring a technically strong Social Media Manager & Marketing Content Assistant to help execute and distribute content across multiple platforms. The company seems to have a high-energy, sales-driven environment.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.