Diagnose, troubleshoot, and resolve technical issues related to Generative AI workflows and integrations.
Deliver a high-quality customer experience by empathizing with customer needs and ensuring their success with our solutions.
Apply a process-oriented approach to streamline technical support workflows, ensuring consistent issue resolution and tracking.
You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Own the go-to-market strategy for the Developer Platform API.
Produce technical content that proves value and build tutorials.
Represent Brave in the AI engineer community and optimize documentation.
Brave is building the independent search infrastructure for the AI era. They own their own global web index, offering Zero-Data-Retention guarantees, unbiased ranking, and total sovereignty, powering the next generation of LLMs, RAG pipelines, and agentic frameworks. The company celebrates diversity and is committed to creating an inclusive environment for all employees.
Analyze member feedback to identify areas for improvement using our existing automation tool stack.
Conduct regular performance reviews of AI tools, identifying trends, anomalies, and areas of underperformance.
Oura's mission is to empower every person to own their inner potential through their award-winning products. They help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.
Migrate and test existing bulk flashcard creation prompts.
Run test suites and manually review AI outputs for quality and correctness.
Analyze real user data to identify failure patterns and improve prompts.
Brainscape is the world's leading web & mobile EdTech study platform. They help millions of learners create better flashcards and the company is looking for an AI Prompt Engineer to join their team.
Build and implement a structured CRM and outreach system.
Design and build automated email workflows and nurture sequences.
Build and manage targeted contact lists and outreach campaigns.
20four7VA connects businesses with virtual assistants. They focus on providing remote services to clients worldwide, particularly in developed markets.
Build automations and tooling to scale without drowning in tickets.
Surface patterns and customer pain points.
Kilo Code is building an open-source AI coding agent to make programming accessible. They have over 1.5M Kilo Coders and are focused on community feedback and innovation.
Serve as the primary post-sales technical expert on key accounts
Troubleshoot and resolve complex issues across custom integrations and data pipelines.
Create reusable templates, playbooks, and documentation that reduce cycle time
Common Room is the AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. The company has raised over $50 million from top-tier investors and they value simplicity, passion, and trust.
Receive and respond to escalated Customer cases regarding technical and functional questions or issues.
Analyze, reproduce, and be part of the resolution.
Work closely with developers and product management colleagues to diagnose, understand, and resolve issues.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace and are backed by world-class investors.
Enthusiastic about working on technical challenges for developer-focused products and not hesitant to dive into the rabbit hole and become operational with a new piece of tech.
Comfortable working in a fast-paced and ambiguous environment — aka the shifting sands of startup land.
You love answering questions, triaging issues, shipping hotfixes, and proactively identifying ways to improve the customer experience.
Speakeasy is building the next generation of API infrastructure and aims to give all of its customers a Stripe-like developer experience through best-in-class developer surfaces. They're a tight-knit group of 30 who care deeply about developer experience and driving value for their customers.
Lead GEO execution to optimize for AI search via ChatGPT, Google AI Overviews, Gemini, Claude, and Perplexity
Scale and expand our current GEO experimentation proces
Maintain and optimize existing SEO strategies across technical, on-page, and off-page elements
Tremendous is a fast, free, and flexible way to send bulk payouts to people in over 230 countries and regions. They are a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both professional and personal life.
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs.
Twilio is shaping the future of communications from our homes. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences, with a strong culture of connection and global inclusion.
Lead the architecture and evolution of Cresta’s AI Agent integration framework across CCaaS platforms.
Design scalable, extensible backend systems that manage real-time conversation state, session lifecycle, and context propagation.
Establish architectural patterns for AI-to-human handoff that ensure durability, reliability, and seamless customer experience.
Cresta aims to transform customer conversations into a competitive edge. They achieve this by leveraging AI and human intelligence to enhance contact centers, automate processes, and empower team members.
Responding and resolving escalated technical questions from internal and external clients
Deliver an outstanding customer service experience
Tracking and documenting issues in the case management system
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Their software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
Own the intake, triage, and routing of support requests for all product areas.
Conduct thorough troubleshooting of customer requests to identify root causes.
Support monthly and quarterly Technical Check-Ins with customers.
Transcend is building the privacy platform that easily embeds privacy into your entire tech stack. They are growing quickly, backed by top-tier investors and are proud to serve some of the world's most iconic brands. They are driven, kind, and know how to balance work, life, and memes.
Translate proposal team processes into AutogenAI workflows.
Create solution narratives demonstrating how the platform fits their proposal methodology.
Articulate AutogenAI's differentiation against content management platforms.
AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. They are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries.
Supports Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness.
Contributes to the development and refinement of standardized testing methodologies and workflow validation frameworks.
Translates technical findings into structured insights and recommendations for program leadership.
GovCIO is a company that transforms government IT, delivering innovative IT services and solutions. They foster a collaborative team environment and invest in their people, prioritizing continuous enhancement of the employee experience.
n8n is the open workflow orchestration platform built for the new era of AI. They give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Since their founding in 2019, they’ve grown into a diverse team of over 220 working across Europe and the US, connected by a shared builder spirit and with their centre of gravity in Berlin.