Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
TP is a global, digital business services company that delivers advanced business services to help brands streamline their business. They have more than 500,000 employees and are passionate about supporting their communities, clients, and the environment.
Serve as the primary point of contact for customer and supplier inquiries via phone and email.
Handle medium-volume inbound calls and ensure professional, courteous customer interactions.
Accurately log call outcomes, customer interactions, and case updates in CRM systems.
They are seeking a dedicated and customer-focused Customer Support Agent. The ideal candidate is patient, empathetic, and detail-oriented, with the ability to troubleshoot issues, navigate multiple systems, and adapt quickly in a dynamic, product-driven environment.
Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
Build trusting relationships and provide day-to-day support to customers
Lead process improvement and optimization initiatives that drive measurable value for customers
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Destination Knot is a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. They prioritize organization, clear communication, and delivering a consistently positive client experience.
Lead and mentor a customer success team, overseeing support, aftersales, and service coordination functions.
Define and execute scalable customer success strategies, establishing KPIs, processes, and team goals aligned with business objectives.
Oversee accurate and timely quotes, invoices, and order fulfillment, coordinating with internal teams and third-party partners.
Jobgether is helping connect candidates with companies using AI. They focus on using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Answer incoming calls and assist customers, pharmacies, and doctor offices.
Research information in databases to resolve customer service issues
Maintain composure in escalated situations
Qualfon delivers engaging interactions and positive experiences. With a mission to help as many people as possible pursue their total vocation, they strive to be the partner of choice for their clients, creating ever-growing job opportunities.
Provide our customers immediate support via live-chat/messaging, email, ticketing, social media, and phones.
Leverage your deep understanding of our Internal Support Portal to address our users’ concerns quickly and accurately.
Make recommendations for members with your deep knowledge about Forma’s product.
Forma's flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies. They give employees more choice and flexibility in how they spend their benefit allowances and has helped hundreds of the world’s most admired companies.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Aim to resolve issues on the first call by being proactive
TP is a global, digital business services company that delivers advanced, digitally powered business services, helping streamline businesses in meaningful and sustainable ways. With over 500,000 employees globally, they foster a culture where inspired and passionate people support communities, clients, and the environment.
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Provide phone support as primary communication channel, responding to inbound customer inquiries with professionalism and empathy
Resolve customer issues or escalate to Technical Support, Accounting Support, Customer Success, and other departments as needed
Contribute to documentation, training materials, and process improvements
Heard is an all-in-one financial solution for therapists that combines software and human support to handle bookkeeping, taxes, payroll, and more. Their mission is to help therapists be therapists by acting as their financial back office—empowering them to spend less time on business operations and more time supporting their clients.
Handle customer interactions across chat and email with professionalism and empathy.
Log, track and resolve customer cases efficiently using Salesforce and other internal tools.
Provide clear and concise updates to internal teams, ensuring seamless customer experiences.
Newsela is an education company. They bring engaging, accessible content to classrooms, helping students develop literacy skills and a lifelong love of learning.
Provide phone and email support for sales and healthcare professionals.
Maintain accurate records in accordance with Stryker specifications.
Participate in continuous improvement activities and projects.
Stryker is a leading medical technology company dedicated to improving healthcare. We offer innovative products and services in various medical fields and are proud to be named one of the World’s Best Workplaces, fostering a culture of innovation and inclusivity.
Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Deliver fast, accurate, and empathetic support to workplace customers.
Navigate tools to investigate cases and maintain accurate documentation.
Apply sound judgment to troubleshoot issues and improve customer experiences.
Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. It is a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.
Provide online support for client inquiries related to reservations and scheduling.
Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
Maintain accurate client records and reservation details in internal systems.
Destination Knot focuses on providing services related to reservations, scheduling, and client service. They are detail-oriented and offer a structured and supportive team environment in a virtual environment.
Oversee the full cycle of contract management, from KYC coordination to invoice control.
Communicate proactively with clients during service order preparation to ensure full clarity on contract conditions, billing structures, and implementation steps.
Maintain high levels of customer satisfaction, focusing on clarity, responsiveness, and reliability across administrative and billing interactions.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. The company has 550+ professionals worldwide and its vision is to connect the world to AI.
Scope and implement new tools, processes, and procedures
Build and maintain tools to help provide immediate feedback on customer issues and automate common tasks
Build and maintain tools that help improve efficiency of CST, e.g. inclusion of AI into Zendesk, plugins that diagnose site issues, etc.
Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. They are built on trust, transparency, and creativity, empowering teams to design, launch, and optimize for the web without barriers.
Provide exceptional customer service by promptly addressing and resolving customer inquiries and concerns.
Maintain a positive and professional demeanor while interacting with customers via phone, email, and chat.
Ensure customer satisfaction by following up on issues and providing timely updates.
They focus on assisting customers in saving time and money when purchasing commercial kitchen equipment and supplies by offering a customer-centric shopping experience. They are seeking a Customer Service Representative to collaborate effectively with their sales team and e-commerce store.
Provide timely support via email, phone, screen shares, and support tickets.
Educate customers through troubleshooting and solution best practices.
Work closely with teams to improve documentation and resources.
Mitratech builds products that simplify operations in the Legal, Risk, Compliance, and HR functions. They are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture.