Lead and manage the customer success function, establishing scalable strategies, KPIs, and team goals aligned with business objectives.
Build, mentor, and guide a high-performing team across support, aftersales, and service coordination.
Oversee post-sales operations including client onboarding, equipment setup, technical coordination, and ongoing support.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Take charge of the end-to-end customer experience to enhance satisfaction and loyalty.
Lead a high-performing team and support the sales function for seamless client communication.
Guide improvements in operational processes to boost internal efficiency and customer delight.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Play a key part in shaping the customer experience from onboarding through renewal.
Enhance client retention, deepen engagement, and drive revenue growth within the existing client base.
Serve as the main point of contact for customer inquiries while acting as a crucial advocate for clients.
Jobgether is a company using AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They use an AI-powered matching process to ensure your application is reviewed quickly.
Manage APAC customers post-sale, leading their onboarding.
Define customer success metrics and drive product adoption.
Act as first-line support and manage customer health and renewals.
Jobgether is a platform that connects job seekers with employers using AI-powered matching. They aim to ensure applications are reviewed quickly and fairly, identifying top-fitting candidates for hiring companies.
Take full ownership of customer accounts immediately after contract close
Ensure operational alignment and monitor customer usage and satisfaction
Create repeatable processes that scale across thousands of locations
They use an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Develop and implement end-to-end digital programs for customers.
Create a cohesive strategy with tangible goals to drive adoption and retention.
Collaborate with leaders across Support, Product, and Marketing.
Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead the Enterprise Customer Success team of approximately 5 to 8 CSMs
Provide mentorship and coaching to team to drive results
Design and launch programs to improve customer experience and operational efficiency
Simpplr is an AI-powered platform unifying the digital workplace, enhancing employee experience through engagement, enablement, and services. With over 1,000 leading organizations trusting Simpplr, they foster aligned, productive workforces and are backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
Lead and improve end-to-end Customer Success & Experience operations.
Define, standardize, and report on key customer success metrics.
Drive automation and system enhancements across CRM and customer success platforms.
MNTN provides advertising software for brands to reach their audience on TV, web, and mobile. They pride themselves on their values and were named one of Ad Age’s Best Places To Work in 2025 and one of Fast Company's Most Innovative Companies in 2023.
Manage platform settings and backend configurations across eCommerce sites.
Create and set up new products, collections, and categories.
Conduct thorough site testing and quality assurance to ensure a flawless user experience.
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. They promise to be a company dedicated to their employees, looking after everyone's well-being through generous salaries, empathetic management, and growth-oriented training.
Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.
Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Own and manage a portfolio of APAC customers throughout the post-sale lifecycle.
Lead customer onboarding, including planning, data readiness, enablement, and go-live support.
Drive product adoption while identifying upsell and expansion opportunities.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Leading and coaching a team of Customer Success Managers, adapting Seismic's methodologies to market needs.
Building strong relationships with senior stakeholders in client accounts to ensure retention and identify new opportunities.
Providing transparency in account management by tracking data in Gainsight and addressing customer challenges effectively.
Seismic provides a sales enablement platform. They focus on aligning sales, marketing, and customer success teams, offering solutions for content management, training, and analytics, and helping their clients improve sales performance and customer engagement. Seismic has a fast-paced and agile culture.
Be a trusted advisor and advocate for customers, fostering long-term partnerships.
Manage the entire customer journey, setting and achieving Success Plans with customers.
Identify upselling and cross-selling opportunities, sharing customer feedback to improve processes.
Remote helps organizations navigate global employment compliantly and with ease, enabling businesses to recruit, pay, and manage international teams. Their team works asynchronously around the world and values talent, experience, and culture.
Manage the entire customer journey, fostering long-term partnerships.
Set and achieve Success Plans with your customers on a regular basis.
Deliver business reviews in partnership with our sales team.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. The company makes it possible for businesses of all sizes to recruit, pay, and manage international teams. With core values at heart and a future-focused work culture, its team works asynchronously around the world.
Manage end-to-end onboarding for newly acquired clients.
Use internal tools to design client’ websites.
Conduct live training sessions to help clients become familiar with the platform.
Machinio operates Machinio.com and Machinio System, transforming a traditional $400 billion industry through technology. They have growing teams across North America, Europe, and Asia and offer a casual, collaborative, fast-paced work environment and a fun team.
Cultivate and maintain strong relationships with customers.
Act as the primary point of contact for customer inquiries and issues.
Conduct regular check-ins with customers to assess their needs and identify opportunities.
Vitable is building a health benefits platform designed for everyday workers and the employers who care about them. By providing accessible healthcare to the uninsured and underinsured Americans, they’re creating a better experience for employees and a smarter solution for employers.
Own and manage the full e-commerce operation solo.
Manage Shopify and WooCommerce stores, including listings and fulfillment.
Plan and execute strategies to scale online sales and drive revenue growth.
Officium helps small to medium-sized businesses achieve growth through offshoring, digitalisation, and automation. They transform organisations by streamlining processes and providing transparency.
Build and maintain strong customer relationships, understanding their business needs and guiding them to success.
Act as the primary point of contact from onboarding to renewal, driving product adoption and uncovering upsell opportunities.
Provide strategic guidance to ensure customers maximize the platform’s value and achieve their marketing goals.
Jobgether is a company the post the job on behalf of a partner company. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as the operational point of contact for partner accounts.
Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
Build and maintain partner-facing documentation and internal operations manuals.
Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.