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About the Role:
- Lead the global customer experience function.
- Build, mentor, and inspire a high-performing team.
- Drive measurable impact and exceptional client experiences.
Responsibilities:
- Establish scalable strategies and team goals.
- Oversee client onboarding and ongoing support.
- Implement process improvements and automation.
Requirements:
- 5+ years in client-facing operations or customer success roles.
- Strong background in e-commerce operations.
- Proven ability to lead remote, globally distributed teams.
Jobgether
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.