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Accountabilities:

  • Serve as the single point of contact for all post-sale activity
  • Manage onboarding for pilots, phased rollouts, and large-scale multi-store deployments
  • Maintain clear health scores for accounts and identify churn risks

Requirements:

  • Experience managing enterprise or multi-location customers
  • Strong operational mindset with high attention to detail and process rigor
  • Proven ability to coordinate multiple stakeholders across companies

Benefits:

  • Play a critical role in protecting ARR and scaling customer outcomes
  • Direct impact on renewals, expansion, and long-term customer value
  • Full remote work flexibility with exposure to complex, real-world retail operations

Jobgether

They use an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

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