Own and manage a portfolio of APAC customers post-sale, ensuring strong engagement and satisfaction
Lead onboarding processes, including planning, data readiness, and enablement activities
Collaborate with customer leaders to define success metrics, track outcomes, and drive product adoption
Jobgether is an AI-powered matching process company that ensures applications are quickly reviewed. They objectively and fairly assess candidates against roles, sharing top fits with hiring companies that handle final decisions.
Own and manage a portfolio of APAC customers throughout the post-sale lifecycle.
Lead customer onboarding, including planning, data readiness, enablement, and go-live support.
Drive product adoption while identifying upsell and expansion opportunities.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage onboarding and implementation for customers, acting as the project manager.
Partner with customers to create and execute effective data and messaging strategies.
Serve as the customer’s first point of contact for support and troubleshooting.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.
Align with internal teams on customers' business priorities and strategies.
Utilize a data-driven approach to adapt customer success plans and timelines.
Drive resolution of blockers while accelerating solution implementation.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
In this India based role, you will drive customer success by building long-term strategic relationships with SMB and Commercial clients. You will act as a trusted advisor, understanding client objectives and helping them maximize the value of your company’s solutions. The position requires a solution-oriented mindset, excellent communication skills, and the ability to balance strategic account management with hands-on problem-solving.
This position is posted by Jobgether on behalf of a partner company.
Elevate client relationships, overseeing onboarding, training, and attaining customer satisfaction.
Cultivate a strategic advisor relationship with clients, delivering value and optimizing their product utilization.
Maintain awareness of industry trends, track developments, and inform customer success strategies.
Finalis is a fast-paced startup that enables employees to develop skills quickly and work in an entrepreneurial culture. Finalis has finalists from different countries and cultures, encouraging team members to develop their soft skills and adapt to different backgrounds.
Drive Synthesia’s future growth by building relationships with clients and turning them into happy users. Educate clients on a totally new way to create video content. Work closely with sales to create a cohesive onboarding experience for new users.
Synthesia is an AI video communications platform that simplifies the entire video production process, making it easy for everyone to create and share videos.
Initially reporting to the VP of Sales, partner closely with Sales and Product teams to ensure customer success goals align with business objectives.
Lead the design and execution of customer success strategies that enhance user adoption, engagement, and retention across the customer lifecycle.
Drive customer value realization by implementing programs that increase product usage, customer satisfaction, and lifetime value.
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls and follow-ups in real time. They enable businesses to automate and scale their sales, improving efficiency and driving higher conversion rates.
Develop and implement end-to-end digital programs for customers.
Create a cohesive strategy with tangible goals to drive adoption and retention.
Collaborate with leaders across Support, Product, and Marketing.
Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Take full ownership of customer accounts immediately after contract close
Ensure operational alignment and monitor customer usage and satisfaction
Create repeatable processes that scale across thousands of locations
They use an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Proactively manage customer health through targeted engagement.
Accelerate product adoption and communicate clear ROI.
Cultivate and grow customer relationships through strategic advice.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Build and maintain strong relationships with key clients, serving as their trusted advisor.
Develop and implement strategic account plans to drive customer success and maximize value.
Champion the voice of the customer within the organization, advocating for product enhancements.
Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.
Customer.io powers automated communication that people actually want to receive.
Lead, coach, and develop a team of Customer Success Managers.
Drive a shift from reactive issue management to proactive engagement.
Collaborate with various teams to deliver a unified customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
The Customer Success Manager acts as an advocate for customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
Ensure customers are technically healthy and obtain maximum value from their investment.
ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Proactively manage customer health through intentional and outcome-driven engagement.
Drive product adoption acceleration and articulate clear ROI to customers.
Strengthen relationships and provide tailored advice on product fit and configuration.
Jobgether is an AI-powered platform helping candidates get visibility. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.
Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.
Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
Conduct strategic success planning, stakeholder mapping, and executive business reviews.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.