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Synthesia
Synthesia
4 open remote positions
They are the world’s leading AI video platform for business, used by over 90% of the Fortune 100. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development.
PTO Distribution
3 of 4 jobs
Benefits Overview
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Open Positions
Contribute to new Agentic AI Agents and manage the safe release to customers. Address UXD, infrastructure, and machine learning challenges across the stack. Own projects spanning months, breaking problems into iterative steps for delivery and validation.
Software Engineering
Infrastructure
Machine Learning
SaaS
Own major creation/editor bets end-to-end, from problem framing to shipped outcomes and iteration. Set a design vision for key parts of the editor, and influence adjacent product surfaces to stay coherent. Partner closely with Product and Engineering to define what “great” looks like and then drive toward it.
UI
UX
Interaction Design
Systems Thinking
Investigate and troubleshoot complex technical issues across the Synthesia platform Apply fixes, configuration changes, or validated workarounds where possible Escalate to Engineering with clear diagnostic details and impact assessments
Technical Support
Troubleshooting
REST APIs
Datadog
SaaS
Navigate commercial/contractual discussions with customers and retain revenue at scale. Partner with Product, Customer Enablement, and RevOps to implement digital engagement solutions. Create a cohesive renewal experience for customers together with the commercial teams.
SaaS
Sales
Account Management
Customer Success