Proactively manage customer health through intentional and outcome-driven engagement.
Drive product adoption acceleration and articulate clear ROI to customers.
Strengthen relationships and provide tailored advice on product fit and configuration.
Jobgether is an AI-powered platform helping candidates get visibility. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Own and manage a portfolio of APAC customers post-sale, ensuring strong engagement and satisfaction
Lead onboarding processes, including planning, data readiness, and enablement activities
Collaborate with customer leaders to define success metrics, track outcomes, and drive product adoption
Jobgether is an AI-powered matching process company that ensures applications are quickly reviewed. They objectively and fairly assess candidates against roles, sharing top fits with hiring companies that handle final decisions.
Lead, coach, and develop a team of Customer Success Managers.
Drive a shift from reactive issue management to proactive engagement.
Collaborate with various teams to deliver a unified customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries, experiencing a remote-first culture.
Build and maintain strong relationships with key clients, serving as their trusted advisor.
Develop and implement strategic account plans to drive customer success and maximize value.
Champion the voice of the customer within the organization, advocating for product enhancements.
Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
Align with internal teams on customers' business priorities and strategies.
Utilize a data-driven approach to adapt customer success plans and timelines.
Drive resolution of blockers while accelerating solution implementation.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Elevate client relationships, overseeing onboarding, training, and attaining customer satisfaction.
Cultivate a strategic advisor relationship with clients, delivering value and optimizing their product utilization.
Maintain awareness of industry trends, track developments, and inform customer success strategies.
Finalis is a fast-paced startup that enables employees to develop skills quickly and work in an entrepreneurial culture. Finalis has finalists from different countries and cultures, encouraging team members to develop their soft skills and adapt to different backgrounds.
Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
Conduct strategic success planning, stakeholder mapping, and executive business reviews.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.
In this India based role, you will drive customer success by building long-term strategic relationships with SMB and Commercial clients. You will act as a trusted advisor, understanding client objectives and helping them maximize the value of your company’s solutions. The position requires a solution-oriented mindset, excellent communication skills, and the ability to balance strategic account management with hands-on problem-solving.
This position is posted by Jobgether on behalf of a partner company.
Lead, coach, and develop a team of Customer Success Managers, fostering a culture of accountability, innovation, and customer focus.
Inspire and guide the team into a new, proactive Customer Success model centered on customer outcomes and results.
Drive a shift from reactive issue management to proactive engagement, risk identification, and value realization.
Magnet Forensics is a global leader in developing digital investigative software. They serve thousands of customers globally and have employees based around the world, focused on innovation and customer satisfaction with a supportive team environment.
Developing strong, positive relationships with customers, guiding them through a positive post-sales experience from onboarding to renewal, and proactively engage with them to help them realize the maximum value of Red Canary.
Partnering with sales on customer renewals and identifying opportunities for upsell and cross-sell of additional products and services.
Monitoring for and mitigate customer risk, champion customer needs with technical and sales teams, and conducting regular executive business reviews to ensure satisfaction, value realization, and retention.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users.
Lead a high-performing team dedicated to client satisfaction, retention, and growth.
Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
This is an expansion-focused role where you drive product adoption and grow revenue across a portfolio of accounts. You will uncover whitespace opportunities and lead upsell, cross-sell, and renewal discussions. Collaborate with CSMs to strengthen retention and expansion strategy and work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.
They are a fast-growing SaaS company helping businesses connect the physical and digital worlds through modern technology.
Own and nurture customer relationships, serving as the primary point of contact.
Drive gross revenue retention by proactively managing an assigned book of business.
Increase product adoption and value realization, ensuring customers fully leverage the platform’s features.
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes.
Lead a team of operations experts that support the Customer Launch teams.
Drive the planning of and owning specific strategic initiatives, programs, and projects.
Optimize the Customer Launch team’s tech stack.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team that has been recognized as one of Canada’s Best Managed Companies with a USD $1.6B valuation.
Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.
Customer.io powers automated communication that people actually want to receive.