Senior Revenue Operations Manager, Customer Success & Experience

What you’ll do:

• Lead and improve end-to-end Customer Success & Experience operations, from onboarding through retention and growth.
• Partner with Customer Success leaders to turn business goals into scalable processes, systems, and workflows.
• Establish consistent CSX best practices while allowing flexibility for customer-specific needs.

What you’ll bring:

• 5+ years of experience in Customer Success Operations, Revenue Operations, or a related role.
• Strong analytical and problem-solving skills, with experience translating data into operational insights.
• Proven ability to design, implement, and scale operational processes in a growing organization.

MNTN Perks:

• Flexible vacation policy with annual vacation allowance for travel related expenses.
• Competitive compensation and 100% healthcare coverage.
• Access to coaching, therapy, and professional development.