Manage daily service calls and correspondence with customers and field staff.
Provide excellent customer service via phone and email.
Problem-solving and decision-making on service-related issues.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as the primary point of contact for customers via phone.
Provide exceptional customer service by addressing inquiries and resolving complaints.
Maintain a thorough understanding of products, services and policies to effectively assist customers.
InteLogix empowers individuals and organizations to achieve their full potential. As a trusted leader, they provide innovative solutions and exceptional services that make a positive impact, believing in teamwork, integrity, and the commitment to excellence.
Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Process customer orders via phone, email, fax, EDI, and other channels
Provide accurate pricing, availability, and scheduling information
Collaborate closely with sales and internal teams to ensure effective communication
Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets with the purpose of improving life by transforming the spaces where people live, work and meet. Legrand promotes diversity, equity, and inclusion as core values, supports gender representation, and fosters an employee-centered culture geared toward growth and belonging.
Manage Help Scout and Accounts Receivable processes from start to finish.
Execute invoicing processes with extreme precision, maintaining a 97% or higher billing accuracy rate.
Act as a diplomat for the brand, handling tense interpersonal situations with tact.
Prompt Therapy Solutions is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the space and the new standard in healthcare technology, they strive to attract top talent who share their vision and values.
Accurately process customer activation and change requests to subscription services.
Answer questions about KVH product offerings and respond to billing inquiries.
Provision services and present customers with upgrade opportunities.
KVH provides solutions that deliver global connectivity to mobile tech and IoT markets. They strive to provide professional, courteous, and high quality customer service.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling and exploration. They are committed to delivering sustainable solutions in the energy industry and prioritize safety, environmental responsibility, and operational excellence.
Maintaining account orderliness and ensuring field agent assignment.
Updating accounts with new client information and communicating escalations.
Facilitating successful collateral recovery with product and service knowledge.
Motorola Solutions is a global company focused on building and connecting technologies to help protect people, property, and places. It fosters collaboration for safer communities, schools, hospitals, and businesses, uniting a close-knit community in the relentless pursuit of safety everywhere.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They focus on crude oil drilling, oil exploration, and renewable energy sources while maintaining safety, environmental responsibility, and operational excellence.
Possess strong oral and written communications skills.
Exhibit excellent interpersonal skills using tact, patience, and courtesy.
Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable.
SMI is a leading provider in government payment solutions, developing state-of-the-art solutions and running complex human services operations. With over 53 years in operation as a family-owned business, SMI has grown to over 600 employees across the country, and considers its employees and customers as part of their extended family.
Deliver a positive consumer experience and strengthen brand perception.
Manage inbound consumer calls to diagnose issues and provide solutions.
Use technology to identify products and guide consumers through repairs.
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home, security and commercial building markets. They have transformed their workplace to empower smart, ambitious people to reach their fullest potential.
Answer phones, chat, social media, or email in a polite, courteous, and professional manner.
Work with customers daily to sustain and improve business relationships and identify customer issues.
Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.
Ferrellgas is recognized as one of America’s Most Trustworthy Companies. They are focused on delivering exceptional service and value to their customers. They have tight-knit communities across America.
Provide exceptional customer service to policyholders, agents, and other collaborators through inbound calls, email, and chat.
Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They strive to attract, develop and retain a workforce that is as diverse as the customers they serve and to foster an inclusive work environment.
Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.
WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.
Research and contact customers on accounts receivable balances.
Provide timely and accurate responses to escalated billing issues.
Identify risky customers and provide problem resolution.
Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.
Assist customers by reserving the best storage unit that fits their needs and deliver amazing customer service.
Work with a close-knit team and passionate leaders who will coach you to success
Maximize your monthly commission and obtain a promotion at our call center or corporate office.
Extra Space Storage is a leading self-storage company traded on the New York Stock Exchange. They offer a fast-paced collaborative environment where employees directly contribute to the company’s success and recommend it as a great place to work.
Answer inbound calls from customers about the reverse mortgage program.
Initiate outbound calls to potential customers and qualify them.
Transfer interested and qualified customers to the sales team.
Longbridge helps seniors unlock their home equity, allowing them to enjoy their retirement. They have an "Excellent" rating on Trustpilot and have been named a Great Place to Work® three years in a row, offering opportunities for growth and a positive culture.
Provide excellent customer service to our customers at all times.
Troubleshoot, problem solve, and resolve customer issues.
Document, track, and monitor problems to ensure timely resolution.
EPlus believes technology is a people business and delivers solutions that make a real difference. Their team is passionate, skilled, and driven to deliver solutions that make a real difference and values collaboration, innovation, and extraordinary results.
Manage day-to-day call center operations, ensuring efficient handling of inbound and outbound calls.
Lead, coach, and develop staff members and management to ensure that all departmental goals are met efficiently and effectively.
Handle customer escalated issues, ensuring timely resolution and a positive customer experience.
American Income Life empowers employees with support and opportunities to succeed. They foster a caring and innovative culture, promoting collaboration and mutual respect to drive collective growth and overcome challenges.
Build rapport with families, healthcare providers, and insurance companies in a compassionate manner.
Educate potential families about evaluation, treatment, and insurance processes.
Provide excellent customer service and expedite the process for families.
Cranial Technologies researches and treats plagiocephaly (commonly called flat head syndrome). They have treated over 300,000 babies with the DOC Band® and are the leader in pediatric cranial shaping orthoses. They also provide treatment with EarWell® to correct infant ear shapes without surgery, with 600,000+ successful outcomes.