Provide exceptional customer service to policyholders, agents, and other collaborators.
Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
Leverage advanced technology and software systems to accurately record customer interactions.

Required Qualifications:

Proven experience working in a fast-paced customer service environment.
Strong technical skills and ability to navigate multiple computer systems and software applications.
Ability to excel in a fast-paced, ever-changing environment.

Benefits:

Health, dental, mental health, and vision insurance coverage.
Short- and long-term disability, life and AD&D insurance coverage.
Adoption/surrogacy and wellness benefits, and employee/family assistance plans.

John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They strive to attract, develop and retain a workforce that is as diverse as the customers they serve and to foster an inclusive work environment.

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