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Problem Solving
Job Summary:
- Serve as the primary point of contact for Sun Life U.S. clients.
- Manage diverse inquiries regarding policy values and product features.
- Thrive in dynamic, team-oriented environments with high performance standards.
Main Accountabilities:
- Deliver exceptional client service for various life insurance products.
- Assist clients in completing necessary policy-related forms.
- Collaborate with the IFM Client Services team to achieve goals.
Key Competencies:
- Time management and prioritization.
- Adaptability and flexibility.
- Teamwork and collaboration.
Qualifications and Experience:
- 1-2 years of customer service experience.
- Familiarity with insurance products is advantageous.
- Strong written and verbal communication abilities.
Sun Life
Sun Life is a global company focused on helping Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, their impact is far-reaching, and locally relevant. They offer a supportive, flexible, and inclusive work environment.