Similar Jobs
See allCustomer Success Specialist
PolicyMe
Canada
Insurance
Customer Service
Call Center
Licensed Customer Service Representative - Remote Eastern Time Zone
Liberty Mutual
US
Customer Service
Customer Care Representative
The Hartford
US
Customer Service
Call Center
Associate Product Consultant
Fortune Brands Innovations
US
Customer Service
Call Center
Communication Skills
Retirement Services Associate
Five Star Call Centers
US
Salesforce
Excel
Word
Candidate Responsibilities:
- Responds to phone, email, and chat customer inquiries
- Triages & assesses inquiry root cause
- Optimizes use of call, email & chat
Functional Skills:
- Ability to navigate between multiple applications
- Proficient PC skills
- Excellent schedule adherence and time management
Success Factors:
- Delivers superior results
- Expresses oneself in an open and honest manner
- Demonstrates self-awareness and embraces feedback
We Offer:
- Meaningful work and challenging work opportunities
- Competitive compensation package
- Dynamic, modern work environments
Guardian
Guardian helps customers realize their dreams through insurance and financial products, focusing on their overall well-being. As one of the largest mutual insurance companies, Guardian puts customers first and has 29 million customers.