Licensed Customer Service Representative - Remote Eastern Time Zone

Responsibilities:

• Assists customers in their time of need by building rapport and efficiently handling inbound calls.
• Delivers expertise by assessing customer and agent needs to drive satisfaction.
• Accurately maintains and tracks data across various computer systems.

Qualifications:

• Property & Casualty License or a Personal Lines License.
• Associate degree in a business-related field or equivalent experience required.
• Must have excellent oral, written, and interpersonal communication skills.

About Liberty Mutual:

• Liberty Mutual goal is to create a workplace where everyone feels valued, supported, and can thrive.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.