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Responsibilities:
- Handles and resolves a high volume of incoming calls.
- Develops and maintains knowledge of products.
- Navigates multiple databases across multiple systems.
Qualifications:
- Experience in a customer service position is required.
- Excellent professional verbal and written communication skills are required.
- Proficient PC skills.
Benefits:
- Comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.
- Robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, inclusive fertility/adoption benefits, and more.
- Numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.
Fortune Brands Innovations
Fortune Brands Innovations is focused on creating smarter, safer and more beautiful homes and improving lives. They are an industry-leading innovation company that elevate every life by transforming spaces into havens. Fortune Brands supports an inclusive and diverse culture.