Establish fair market value of vehicles assisting insurers in claim settlement. Update vehicle information and determine the availability and price of new or used vehicles. Some outbound calling (non-sales related) required to automobile dealerships and adjusters. Maintain relationships with dealers and claim adjusters. Provide supplemental research as requested.

Respond to member requests for emergency road service in a call center environment. Obtain information regarding the type of service required. Provide customer service and solutions to get members back on the road. Analyze member accounts to determine additional products and services that benefit the member.