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The Role:

  • Handle inbound customer service calls for general queries.
  • Provide advice and progress checks on applications.
  • Assist with appointment booking and payment calls.

Skills Needed:

  • Strong verbal and written skills showing attention to detail.
  • Ability to establish collaborative customer relationships quickly.
  • Professional and friendly telephone manner.

Benefits:

  • 28 days’ holiday (including bank holidays), increasing to 30 days after 1 year of service.
  • Lifestyle Benefits programme with discounts and special offers.
  • Employee welfare support with a Mental Health Employee Assistance programme.

Teleperformance

Teleperformance is a global outsourcing contact center with numerous UK sites, known for its strong work ethic and excellent results. They are recognized as a great place to work, offering fantastic service and career opportunities.

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