Customer Service Advisor - Nights
Remote regions
UKBenefits
6w PTO
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What You’ll Be Doing:
- Support customers across phone, email, and live chat.
- Take full ownership of queries from first contact through to resolution.
- Handle complex and sensitive account queries with confidence and care.
We’re Looking For:
- 2+ years’ customer service experience in a financial services or contact centre environment.
- Confident handling multi-channel customer contacts (phone, email, live chat).
- Strong communication skills, sound judgement, and high attention to detail.
Great Perks:
- Private Healthcare including dental and opticians services through Vitality
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
- 28 days holiday (plus bank holidays)
Capital on Tap
Capital on Tap provides an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.