Customer Care Representative

Responsibilities:

• Initiate claims according to claims best practices and provide exceptional customer service.
• Promote digital self service capabilities.
• Utilize multiple computer applications to accurately document claim information.

Qualifications:

• A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field.
• Ability to work in a fast-paced complex environment while navigating multiple programs.
• Problem solving and critical thinking skills with strong attention to detail.