Customer Support
Benefits
2w PTO
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Key Responsibilities:
- Establishes a connection with customers to gather and capture information, to file a first notice of loss claim
- Provides an overview of the basic claims process and information of a general nature to customers.
- Routes incoming telephone calls
Preferred Qualifications:
- High School Diploma/ GED or equivalent experience
- Call Center experience
- Insurance industry knowledge
Functional Skills:
- Ability to empathize with the customer
- Performs routine tasks of basic complexity
- Good organization skills
More:
- Good oral and written communication skills
- Fully Bilingual (English/Spanish)
- REMOTE POSITION ONLY FOR MEXICO
Integon
Integon is a division in Mexico of one of the largest insurance companies in the United States of America. They provide support to its insurance company affiliates, offering property and casualty insurance products and have been certified as a Great Place To Work since 2019.