Support Hazel’s Physical Health provider team with phone calls to families in both English and Spanish. Manage internal chat communications among providers, relay messages to appropriate staff, and create job tickets for school/initiator needs. Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation.
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Support the adoption of technical solutions to meet the needs of healthcare providers. The ideal candidate will have experience in healthcare operations and technical solutions, with strong communication skills to act as the liaison between providers and technical teams. Bridge clinical and technical workstreams and facilitate communication between clinicians and IT teams.