Nurture relationships with the client base at scale, ensuring they receive significant value from our products. This role involves a mix of relationship management, strategic account oversight, and direct support to enhance client satisfaction and retention. Responsibilities include client relationship management, ROI optimization, account reviews, and identifying upsell opportunities.
This fully remote Customer Success Director role involves overseeing the Sales Closer Team and working closely with all teams to ensure the success of partners and continued success of Wishpond Technologies Ltd. Responsibilities include aligning customer success goals with company strategy, designing and executing customer success strategies, and driving customer value realization.
The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.
We are seeking a proactive and strategic Customer Success Manager (CSM) to ensure our customers maximize their value from contentmarketing.ai. The CSM will be responsible for onboarding, engagement, retention, and expansion, working closely with customers to help them achieve their content marketing goals. This role requires strong communication, relationship-building, and problem-solving skills.
The Customer Training & Success Manager ensures that every new Lingraphica customer has the knowledge and confidence to use their device successfully. This role focuses on post-sale device training: helping customers and caregivers understand both the mechanics of device use and how to apply it in their daily lives. The Manager will also play a key role in shaping Lingraphica’s broader Customer Training & Success program.
The Customer Success Manager will manage a portfolio of clients using HubSpot’s CRM, marketing, sales, and service tools. Responsibilities include building strong client relationships, understanding their needs, and ensuring they get maximum value from HubSpot products. The role requires close collaboration with sales, marketing, and customer success teams to provide exceptional service and drive client growth.