Customer Support Specialist
Benefits
Unlimited PTO
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Responsibilities:
- Address customer queries accurately and efficiently.
- Facilitate superior customer communication.
- Prepare comprehensive procedures for team reference.
Requirements:
- Adept problem-solving skills.
- Exceptional attention to detail.
- Strong understanding of CRM systems.
How We Invest In You:
- Generous company-funding of healthcare plans.
- Competitive paid parental leave.
- Generous Employee Referral Program.
CipherHealth
CipherHealth is an award-winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams. We are a highly collaborative, good-humored, and hardworking team who cares about using technology to improve patients’ lives.