Provide real-time assistance to travelers across French, English, and Spanish channels.
Handle multiple cases with empathy, accuracy, and professionalism under pressure.
Use CRM tools to track interactions and collaborate with internal teams for resolution.
This partner company delivers real-time support to international travelers. It operates remotely with a focus on customer experience and global travel operations.
Educates patients about eligible healthcare services and directly schedules them with the provider team.
Builds trust-based relationships by empathetically addressing patient inquiries and objections.
Makes outbound calls to educate patients on Strive's holistic care model and schedules provider visits.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. The company is a passionate team that cares deeply about making an impact, shows up as One Team, and elevates the everyday.
Serve as the primary contact for prospective clients and families, guiding them through the admissions process with compassion and professionalism.
Coordinate pre-admission appointments, schedule admissions across multiple levels of care, and manage documentation in CRM and EHR systems.
Maintain conversion rates and census goals by effectively managing objections, assessing readiness for change, and communicating with internal teams.
The Emily Program provides exceptional, individualized care for eating disorders, aiming for a world of peaceful relationships with food and body image. The team is comprised of compassionate professionals from diverse backgrounds who collaborate to deliver evidence-based care across all levels of treatment.
Act as the primary point of contact for incoming member calls, prior authorization inquiries, and ensure appropriate escalation of cases.
Efficiently triage incoming calls with professional phone etiquette from members, prescribers, and pharmacies with minimal support.
Meet all departmental goals including schedule adherence, attendance, and quality monitoring.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are building trust in healthcare in the U.S. and deploying infrastructure for better care.