Provide exceptional customer service and support to clients through telephone and chat channels. Act as the first point of contact for our customers, providing timely and efficient assistance with any inquiries or issues they may have. This is a remote position that offers the flexibility to work from home, making it an ideal opportunity for those seeking a work-life balance.
Job listings
You are the first point of contact for our customers in the live chat and help quickly, friendly and efficiently with all concerns. You control operative processes such as customer changes or invoice questions and ensure a smooth process in day-to-day business. You will develop a good understanding of energy industry processes.
Provide exceptional customer service through chat support, addressing inquiries and resolving technical issues. Ensure timely and efficient resolutions, document interactions, and collaborate to improve processes and enhance the customer experience. The position offers the flexibility to work from anywhere.