Job Description
Provide exceptional customer service and support to clients through telephone and chat channels. Act as the first point of contact for our customers, providing timely and efficient assistance with any inquiries or issues they may have. This is a remote position that offers the flexibility to work from home, making it an ideal opportunity for those seeking a work-life balance. Key responsibilities include responding to customer inquiries, troubleshooting technical issues, escalating complex issues, creating detailed records of customer interactions, and collaborating with team members. At Edgeway, they value employees and offer competitive compensation and career advancement possibilities.
About Edgeway
Edgeway is a leading technology solutions company.