Remote Customer service Jobs • HL7

The Trading Partner Relationship Manager will manage daily operations for a portfolio of large strategic partnerships. You will create strategic plans to grow important relationships, ensure partners achieve commitments, and track their performance, collaborating with sales, product, finance, leadership, and other teams to deliver an exceptional partner experience.

Serve as the critical link between our customers, our Customer Success team, and our Product and Engineering organizations. Ensure customers have an exceptional experience by providing high-quality technical support, troubleshooting complex issues, and trending themes internally. Diagnose issues across APIs, integrations, and data pipelines, while collaborating closely with Product and Engineering to ensure a seamless experience.