Remote Customer service Jobs · SSO

• Address customer queries accurately and efficiently, leveraging your subject matter expertise in CipherHealth solutions.
• Facilitate superior customer communication, prioritizing assignments to meet urgent deadlines.
• Prepare comprehensive procedures in an easily-digestible format for team reference.

CipherHealth is an award-winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams. We are a highly collaborative, good-humored, and hardworking team who cares about using technology to improve patients’ lives.

• Efficiently manage and resolve a high volume of technical support tickets.
• Provide friendly, professional customer service while troubleshooting issues.
• Collaborate with internal teams to escalate and resolve complex technical issues.

12twenty is a platform that connects employers with early career professionals from top schools. They offer a competitive salary and stock options, and foster a culture of innovation and collaboration.

• Become a subject matter expert on all JobRobotix products.
• Partner with Account Management to build support documentation so customers can self-service their questions.
• Address customer support tickets and aid customers by phone and email to diagnose support issues.

Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. It is a Series D startup backed by First Round Capital, RRE Ventures, and others, and has been recognized by Forbes and Newsweek.