Customer Success Manager
Remote regions
USBenefits
Unlimited PTO
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What you will do:
- Own onboarding end-to-end, from kickoff through technical setup, including SSO and SCIM provisioning.
- Drive technical integrations by helping customers enrich their identity data with our intelligence.
- Drive adoption and retention, monitor account health, and present to executives in QBRs.
What we are looking for:
- 3–5 years in Customer Success or similar client-facing role with working technical fluency.
- Exceptional communication and presentation skills to engage C-suite executives.
- Proficiency with CRM platforms like Salesforce or HubSpot.
Benefits:
- Various high quality medical plans with up to 100% employer-paid coverage.
- Dental and vision plans, FSA/HSA, and free access to Teladoc and TalkSpace.
- Equity, 401k with employer match, and discretionary PTO.
VanishID
VanishID is a cybersecurity company that offers privacy services to protect executives, employees, and their families against a wide range of cyber and physical threats. We are a growing remote-first company dedicated to redefining privacy and trust on the internet.