Sr. Customer Success Engineer

What You’ll Do:

• Own the technical customer relationship for a portfolio of strategic Enterprise and Commercial Named accounts.
• Build, maintain, and advance tailored Customer Success Plans aligned to each customer's business objectives.
• Conduct health assessments, architecture reviews, and protection strategy evaluations across the Veeam portfolio.

What You’ll Bring:

• 5+ years of experience in customer-facing technical roles such as Customer Success Engineering or Technical Account Management.
• Strong technical expertise across backup and recovery, virtualization, operating systems, storage, cloud platforms, cybersecurity, and automation.
• Proven ability to translate customer business objectives into technical roadmaps and measurable outcomes.

What You'll Get:

• Unlimited paid time off, 12 paid holidays, and 24 paid volunteer hours annually.
• Medical, dental, and vision coverage starting on your first day.
• 401(k) retirement plan with company matching contributions.