Customer Success Engineer (Spanish required)
Remote regions
PortugalBenefits
6w PTO
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About the Role:
- Drive long-term customer outcomes as primary technical owner across Veeam Data Platform.
- Lead onboarding, adoption, and optimization; identify churn risk and upsell opportunities.
What You’ll Do:
- Configure accounts, customize backup policies, and facilitate onboarding.
- Identify migration opportunities, conduct success planning, and align business outcomes.
- Run recovery simulations, apply DRMM, and deliver quarterly resilience reports.
What You’ll Bring:
- 5+ years in customer-facing engineering roles focused on data backup and recovery.
- Advanced English and Spanish; hands-on expertise in OS, virtualization, storage, scripting, cloud, and DR&R.
- VMCE certification required; AWS/Azure certifications preferred.
What You’ll Get:
- 24 annual vacation days plus 4 VeeaMe Days for self-care and 24 paid volunteer hours.
- Private medical, dental, and optical insurance; life and disability insurance; monthly meal card.
Veeam
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.