Remote Customer service Jobs · Cloud Platforms

Job listings

$86,826–$199,680/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own the technical customer relationship for strategic Enterprise and Commercial accounts as a trusted advisor.
  • Develop and execute tailored Customer Success Plans that align technical adoption with business outcomes.
  • Conduct health assessments, recovery readiness reviews, and executive business updates to drive value.

Veeam is a data and AI trust company that helps organizations secure, understand, and make resilient their data and AI, specializing in data resilience and security posture management. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers and fosters a fearless, growing culture.

Germany 6w PTO

  • Lead, coach, and develop a team of Customer Success Engineers to deliver measurable customer outcomes across Veeam Data Platform.
  • Drive scalable technical capability in data resilience, disaster recovery, cloud platforms, and automation.
  • Partner with Sales, Renewals, Product, and Support to align customer success activities with account strategy and revenue priorities.

Veeam is the Data and AI Trust Company, specializing in data resilience and data security posture management. Headquartered in Seattle with offices in 30+ countries, Veeam protects over 550,000 customers worldwide and fosters a culture of growth, learning, and impact.

  • Act as trusted advisor driving customer success from onboarding through expansion.
  • Build strong relationships with technical and senior stakeholders, translating technology into business outcomes.
  • Collaborate cross-functionally to expand adoption and monitor customer health using data insights.

The hiring company provides advanced telemetry and observability solutions, helping organizations manage and route data effectively. It operates as a remote-first, inclusive organization with a globally distributed team.