Source Job

Germany 6w PTO

  • Lead, coach, and develop a team of Customer Success Engineers to deliver measurable customer outcomes across Veeam Data Platform.
  • Drive scalable technical capability in data resilience, disaster recovery, cloud platforms, and automation.
  • Partner with Sales, Renewals, Product, and Support to align customer success activities with account strategy and revenue priorities.

Customer Success Data Protection Cloud Platforms

18 jobs similar to Senior Manager, Customer Success Engineering

Jobs ranked by similarity.

US 4w PTO

  • Acclimate to client implementations to facilitate updates, additions, and fixes.
  • Partner with internal teams to navigate client tickets and enhancement requests with minimal delay.
  • Evaluate customer use of healthcare revenue cycle products to recommend best practices and solutions.

Experian is a global data and technology company that powers opportunities for people and businesses across multiple markets including financial services, healthcare, and automotive. With a team of 25,200 employees in 32 countries, Experian fosters a people-first, inclusive culture that has been recognized as one of the World's Best Workplaces.

Europe

  • Own cloud and product security across AWS and GCP, setting baselines for IAM, networking, data protection, and workload configuration.
  • Partner with platform, SRE, and product teams to embed practical security controls into developer workflows and automate guardrails in delivery pipelines.
  • Perform security architecture reviews, threat modeling, and incident response, and drive systemic improvements with meaningful security metrics.

We create intelligent software development tools used by more than 15 million users and 300,000 companies, including 88 of the Fortune Global Top 100. Our mission is to make development teams more productive and AI adoptable at scale, and we foster an open and inclusive workplace.

$163,560–$240,092/yr
Global

  • Own ambiguous, high-impact problem spaces across product and business domains, from question framing to implementation with cross-functional partners.
  • Design and evaluate experiments to measure the impact of product changes and uncover root causes of metric movements.
  • Develop tools, methodologies, and frameworks to enhance data-driven decision making across the company.

Quora operates two platforms: Quora, a global knowledge sharing platform, and Poe, a platform for chatting with various AI language models. They have a global team with a culture of transparency, experimentation, and collaboration.

Global

  • Own growth strategy across self-serve, team, and enterprise audiences.
  • Grow qualified demand with campaigns, HubSpot workflows, lifecycle programs, and experiments.
  • Improve conversion and measure commercial results to prioritize what works.

Strategyzer creates business strategy tools including the Business Model Canvas and Value Proposition Canvas. Its methods are used by millions of practitioners worldwide, and it is building digital Playbooks to guide teams through applying concepts.

$180,340–$241,300/yr
UK Unlimited PTO

  • Lead and grow a well-balanced team of engineers, setting expectations and developing each engineer toward their next level.
  • Own the team's technical strategy and multi-quarter roadmap for identity verification across international markets.
  • Drive availability, reliability, and performance of consumer-critical identity systems, partnering across Product, Design, and Analytics.

Affirm is a financial technology company that provides consumers with clear, predictable pay-over-time solutions. It is a remote-first company with a culture centered on care, transparency, and flexibility.

North America

  • Work with product, UX, and engineers to understand customer problems deeply and lead solutions from end to end.
  • Use coding agents as a normal part of your workflow and improve the context, tooling, and guardrails for the codebase.
  • Take part in on-call rotation and troubleshoot across Ruby on Rails, Vue.js, GraphQL, and MySQL.

OpsLevel is an agentic delivery engine that helps dev teams build, ship, and maintain software. It's a fully-remote team across North America with a culture centered on growth mindset, focus, empathy, intellectual honesty, and simplicity.

  • Design and implement end-to-end data pipelines on AWS and Oracle DB using Airflow, dbt, and SAP Data Services.
  • Build and optimize ETL/ELT processes, Data Mesh, and Medallion architectures for a banking client.
  • Collaborate with analysts and engineers to ensure data quality, security, and performance, with on-call EOD rotation support.

Wise Integration is a technology recruitment firm connecting freelance talent with enterprise clients. They foster a remote-first culture and use AI-assisted recruitment tools.

$19–$24/hr
US

  • Accurately place orders into the system from customer-issued POs.
  • Follow up on orders to ensure successful delivery within customer expectations.
  • Lead open order management, insuring that open orders are delivered expediently.

ePlus is a technology company that provides IT solutions. The team is passionate, skilled, and driven to deliver solutions that make a real difference.

US

  • Shape testing strategies for complex initiatives and collaborate with software engineers and automation specialists.
  • Perform hands-on functional, exploratory, integration, regression, cross-browser, security, and edge-case testing.
  • Mentor QA professionals, contribute to Agile ceremonies, and share best practices across engineering teams.

Our partner is a technology company in the financial services and retirement industry. The culture is collaborative, values curiosity, ownership, and continuous learning.

$75,000–$165,000/yr
US UK India

  • Produce Revit models and coordinated construction documentation across technology disciplines.
  • Perform clash detection using Navisworks and Autodesk Construction Cloud (ACC).
  • Maintain model health and support BIM execution planning across concurrent projects.

TEECOM is a fully remote consulting firm delivering coordinated, construction-ready technology systems documents across disciplines. With teams across the US, UK, and India, the firm hires by discipline and emphasizes structured assessment, mentorship, and professional growth.

$68,000–$95,000/yr
US

  • This role will shape packaging design, pricing strategy, and analytics to drive revenue growth.
  • They will manage a broad range of responsibilities and collaborate across functions.
  • Reporting to the Senior Director of Pricing and Packaging, this is an opportunity to build pricing expertise.

Ping Identity provides an intelligent cloud identity platform that enables secure and seamless digital experiences for users. Headquartered in Denver with global offices, they serve over half of the Fortune 100 and foster a culture that champions individuality and digital freedom.

$110,000–$130,000/yr
US

  • Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
  • Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
  • Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.

US 4w PTO 12w maternity 12w paternity

  • Enhance the company's security posture with a focus on Identity and Access Management (IAM) across enterprise and cloud-native environments.
  • Design, build, and operate security solutions, leveraging data to improve security capabilities and leading incident response efforts.
  • Collaborate cross-functionally to align security solutions with organizational requirements and refine security documentation.

Aledade PBC empowers independent primary care practices to thrive in value-based care, creating a health care system that benefits patients, practices, and society. As the largest network of independent primary care in the country, founded in 2014, we foster a collaborative, inclusive, remote-first culture driven by a shared passion for public health and a commitment to our mission.

$85,748–$96,466/yr
US 16w maternity 16w paternity

  • Manage and grow BillionToOne's national phlebotomy network across IOP and PSC sites.
  • Own scheduling, onboarding, vendor relations, and supply inventory for consistent coverage.
  • Serve as the sales team's operations point of contact for Unity prenatal testing support.

BillionToOne is a next-generation molecular diagnostics company developing powerful, accurate diagnostic tests using QCT technology. With over 700 employees, it fosters an open, transparent culture and is Great Place to Work certified.

$79,000–$131,600/yr
US 4w PTO

  • Manage and oversee client data delivery, ensuring accuracy, quality, and timeliness.
  • Develop and maintain data surveillance processes and build dashboards in Databricks.
  • Collaborate with clients and internal teams to validate, troubleshoot, and optimize data delivery.

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and vitality. The company is a large healthcare organization focused on innovation and making healthcare more accessible.

US

  • Full-time Weekendist position with 46 weekends annually (92 shifts) working Saturday and Sunday, 1:00 PM to 11:00 PM.
  • Work remotely from home anywhere in the USA except Alaska, Hawaii, and New Jersey, using Microsoft Teams.
  • Provide remote support to residents and collaborate with emergency/acute care radiologists on whole-body acute care imaging.

The Department of Radiology and Imaging Sciences at Emory University provides clinical services across 7 hospitals 24/7/365, including Georgia's largest Level 1 trauma center. The division has over 35 faculty members and offers a collegial and supportive faculty culture.

$50,790–$72,555/yr
US

  • Build and maintain comprehensive metadata for electronic resources to ensure accurate full-text linking and support customer needs.
  • Resolve data issues by applying strong research and critical-thinking skills, conducting root-cause analysis, and implementing proactive solutions.
  • Collaborate with global providers and cross-functional teams to manage high-volume communications and maintain high-quality data standards.

EBSCO Information Services delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs of end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models as an AI-enabled service leader.

US

  • Manage delivery of HHS training conference and industry day events.
  • Lead hybrid events with 500 on-site and 1,200 virtual attendees.
  • Coordinate stakeholders, vendors, logistics, and virtual platforms.

Arlo Solutions is an information technology consulting services company that specializes in delivering technology solutions. The company values quality, value-added solutions and a collaborative culture focused on customer and consultant needs.