Maximize client satisfaction by analyzing data and implementing improvement plans.
Develop strategies for client retention, engagement, and expansion.
Build relationships with client partners to identify upselling opportunities.
Experian is a global data and technology company powering opportunities for people and businesses worldwide. They have 25,200 employees across 32 countries and foster a people-first, inclusive culture.
Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.
Troubleshoot and resolve complex product, system, and workflow-related issues for healthcare revenue cycle clients.
Serve as an escalation point for customer support and client relationship teams, managing high-volume caseloads and maintaining service level expectations.
Collaborate with internal technical teams, payers, and vendors to investigate issues, document solutions using KCS practices, and identify process improvements.
Experian is a global data and technology company that powers opportunities for people and businesses across financial services, healthcare, automotive, and more. With 25,200 employees in 32 countries, the company fosters a people-first, inclusive, and purpose-driven culture recognized as a World's Best Workplace.
Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.
Lead strategic customer relationships and drive revenue growth across enterprise healthcare accounts, owning the full customer lifecycle from onboarding to expansion.
Partner with hospitals, healthcare practices, and technology providers to deliver integrations and measurable business outcomes, focusing on maximizing reimbursement and improving operational performance.
Build trusted relationships with technical and executive stakeholders, clearly communicating value using financial and business outcomes rather than production metrics or SLA adherence.
The partner company is a healthcare technology provider that improves revenue cycle performance and patient care. They foster a collaborative, growth-oriented environment, working with cross-functional teams and healthcare stakeholders across a dynamic organization.
Lead strategic reviews and resolve operational frictions for top US health insurance clients.
Build relationships with client leaders in Claims, Quality, and Member Experience.
Collaborate with sales to identify expansion opportunities and maintain high Net Promoter Scores.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our solutions are used in over 20 countries.
Manage a portfolio of strategic healthcare client relationships with focus on partnership strength and retention.
Lead development and execution of action plans for at-risk client engagements, coordinating with operations and senior leadership.
Mentor Directors and Client Success Managers to strengthen client management capabilities and strategic account practices.
Our partner is a healthcare revenue cycle management company that specializes in managing strategic client relationships and driving long-term value. The company fosters a remote-first culture with a focus on executive-level collaboration and performance excellence.
Drive sales of Prompt RCM services to new and existing customers in outpatient therapy practices.
Perform inbound and outbound sales conversations and build client relationships.
Act as a trusted advisor, guiding prospects through RCM benefits and managing a robust pipeline.
Prompt revolutionizes healthcare by delivering automated B2B enterprise software to rehab therapy businesses. The company is growing rapidly and is the go-to platform in the space, with a team of talented individuals passionate about cutting-edge solutions.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Respond to client and team information requests in a timely, professional manner.
Communicate with insurance carriers to resolve claim issues and improve cash flow.
Contribute to training materials and maintain proactive communication with clients.
Ternium RCM specializes in resolving complex healthcare insurance claim denials and delays, empowering hospitals to focus on patient care. They are a growing team of dedicated professionals committed to optimizing revenue cycles and improving healthcare outcomes.
Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.
Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.
Build and maintain strategic relationships with C-suite executives in complex healthcare enterprises.
Drive account growth through cross-selling, upselling, and accurate forecasting against revenue goals.
Facilitate Quarterly Business Reviews and coordinate cross-functional teams to ensure customer success and retention.
symplr is revolutionizing healthcare operations with a platform that drives effective, efficient workflows and outcomes. They are a remote-first company with employees across the US, India, and the Netherlands, guided by values of teamwork, customer focus, and integrity.
Manage enterprise client relationships and drive outcomes through data-driven recommendations.
Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
Own revenue targets including renewals and expansions, and mentor team members.
Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.
Serve as the primary strategic advisor to client leadership, driving retention, expansion, and relationship management.
Define the Customer Success playbook, including account health-scoring, QBRs, and reporting cadence.
Act as the client advocate internally, ensuring business goals are communicated to Operations and Product teams.
Covera Health combines clinical expertise, advanced AI, and radiology quality datasets to improve diagnostic accuracy and patient outcomes. They are backed by Insight Partners and support nearly 6 million people across major employers and health plans.
Own the strategic health, growth, and financial performance of a portfolio of Welby Health's largest and most strategic accounts.
Develop and execute joint strategic roadmaps with client leadership, aligning clinical, financial, and operational capabilities to enterprise priorities.
Build trusted relationships with executive leadership, serving as a strategic advisor across clinical, financial, and organizational priorities.
Welby Health is a San Diego-based healthcare organization committed to transforming the way complex conditions are managed. They partner with physicians and health systems to deliver scalable solutions that improve quality of care and empower patients.
Submit medical documentation and billing data to insurance providers
Research and appeal denied or rejected claims, and follow up on unpaid claims
Review insurance payments for accuracy and completeness using billing software
Cardinal Health is a global distributor of pharmaceuticals and medical products, providing performance and data solutions for healthcare facilities. With over 50 years of experience, the company supports an inclusive workplace that values diversity and delivers end-to-end solutions to improve healthcare.
Develop and execute strategic account plans to grow revenue within healthcare accounts through expansion, upsell, and cross-sell opportunities.
Build and maintain executive-level relationships with key stakeholders and manage complex enterprise sales cycles.
Collaborate cross-functionally with Customer Success, Solution Engineers, and Leadership to drive customer outcomes and negotiate contracts.
Hyland provides enterprise content services solutions that unlock actionable insights and drive automation. With nearly 4,000 employees, the company fosters an employee-centric, inclusive culture focused on career development and community impact.
Assess complex denial processes, identify root causes, and develop strategies to improve financial performance and prevent revenue loss.
Lead denials-related projects from planning through implementation, coordinating with operational and executive stakeholders.
Analyze denial trends, perform root-cause analysis, and develop actionable recommendations to reduce denials and optimize revenue cycle performance.
This partner company is a healthcare organization seeking a consultant for revenue cycle denials management. The company size and culture are not specified.
Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.
PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.