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Role Overview:
- Act as primary strategic advisor for a portfolio of enterprise healthcare customers.
- Build relationships with executive stakeholders including C-suite leaders, VPs, and clinical leaders.
- Develop and execute strategic account plans to drive outcomes and retention.
What You'll Do:
- Lead executive business reviews focused on ROI and strategic priorities.
- Identify operational improvements through analysis of customer performance and trends.
- Partner with Sales, Product, and other teams to resolve complex challenges.
Qualifications:
- 5+ years healthcare industry experience in customer-facing roles.
- Experience with provider organizations, health plans, ACOs, or value-based care.
- Strong communication and project management skills.
Additional Info:
- Travel approximately 30%, including customer engagements and industry events.
- Base salary range $118,000 - $132,000 plus bonus and benefits.
- AI tools may be used in hiring process; final decisions made by humans.
PointClickCare
PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.