Strategic Account Manager
Benefits
Unlimited PTO
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Strategic Relationship Management:
- Serve as primary point of contact for executive buyers.
- Cultivate C-suite relationships to under stand objectives.
- Act as voice of the customer and coordinate internal teams.
Growth and Retention:
- Manage accounts through cross-sell and upsell.
- Mitigate churn using health metrics and executive alignment.
- Drive end-to-end commercial process.
Operational Excellence and Collaboration:
- Maintain CRM hygiene in Salesforce.
- Coordinate cross-functionally for issue resolution.
- Stay updated on market trends.
Contracting and Commercial Governance:
- Negotiate proposals, SoWs, and renewals.
- Understand key contractual terms and SLAs.
- Ensure order quality and margin protection.
Symplr
symplr is revolutionizing healthcare operations with a platform that drives effective, efficient workflows and outcomes. They are a remote-first company with employees across the US, India, and the Netherlands, guided by values of teamwork, customer focus, and integrity.