Account Manager

Key Responsibilities:

• Develop and execute strategic account plans for a portfolio of healthcare customers, aligning solutions to their long-term business objectives.
• Build strong relationships with key stakeholders, acting as a trusted advisor and ensuring customers realize maximum value from their investment.
• Identify and drive upsell, cross-sell, and expansion opportunities to achieve revenue growth and retention targets.

Skills and Experience:

• Proven experience managing and growing strategic customer accounts within a SaaS or software environment.
• Experience working with healthcare organizations, ideally within the NHS, private healthcare, or life sciences sectors.
• Demonstrated success in driving account growth through upselling, cross-selling, and value-based selling approaches.

About Ideagen:

• Ideagen is the invisible force behind many things we rely on every day, from keeping airplanes soaring to ensuring food safety and helping doctors and nurses care for the sick.
• We have offices all over the world including America, Australia, Malaysia, and India, with people doing lots of different and exciting jobs.
• We're building a future-ready team, and AI is part of how we work smarter.