Build and maintain strong client relationships, driving retention and program success.
Manage day-to-day operations, issue resolution, and strategic growth for a portfolio of accounts.
Leverage data to demonstrate value and identify opportunities for expansion.
Foodsmart is the leading Foodcare platform in the U.S., delivering nutrition-driven healthcare at scale with a national network of Registered Dietitians. With over 3 million members and a $200 million investment from TPG's Rise Fund, Foodsmart is a mission-driven company dedicated to making nutritious food accessible and affordable.
Manage and grow a book with significant ARR expansion responsibility.
Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements.
Drive customer retention, adoption, and long-term account health.
Eleos Health is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. They are a startup with a team of amazing people who share a vision and drive to make a meaningful impact on mental health.
Manage account health, run ROI analysis, and lead business reviews with customers.
Serve as primary point of contact from implementation, building lasting customer relationships.
Identify and pursue contract expansion by matching customer needs to Plenful's offerings.
Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.
Establish and maintain ongoing relationships with assigned MCG customers.
Conduct regular business reviews and customer outreach in accordance with policy.
Research and troubleshoot customer issues, engaging internal resources as needed.
MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team of physicians and technical experts and are part of Hearst, with over 100 years of experience.
Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Act as the primary customer contact for VA and Medical Center accounts, managing end-to-end support and relationship management.
Travel on-site to deliver professional training to healthcare providers and represent the company at medical conferences and trade shows.
Drive revenue growth through strategic sales, lead generation, and territory account management.
CEFALY Technology, founded in 2008, transforms migraine care with drug-free neuro-therapeutic solutions. Their flagship device has treated over 2 billion migraines worldwide, and they continue to expand access to safe, effective care.
Manage an assigned portfolio of academic and healthcare education program accounts, driving customer satisfaction, retention, renewal, adoption, and growth.
Mentor less experienced account team members and leverage AI-enabled tools to improve customer engagement and operational effectiveness.
MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team of talented physicians and technical experts, and are part of Hearst, a company with over 100 years of experience.
Manage capital system placements and drive utilization within strategic hospital accounts.
Collaborate with clinical and capital teams to expand the installed base of da Vinci Surgical Systems.
Develop key surgeon relationships and implement customer alignment strategies.
Intuitive is a pioneer in robotic-assisted surgery, expanding the potential of physicians through intelligent technology. With over 25 years of experience and a commitment to inclusive culture, the company employs a diverse global team focused on advancing minimally invasive care.
Lead and develop a large commercial sales and account management team, driving revenue growth through upsell, cross-sell, and customer expansion strategies.
Collaborate cross-functionally with product, marketing, and support teams to create a seamless customer journey and influence business priorities.
Utilize data-driven insights and operational expertise to optimize scalable processes, monitor KPIs, and achieve commercial targets.
The company is a fast-growing technology firm specializing in SaaS solutions. They foster a collaborative culture focused on innovation, inclusion, and professional growth.
Drive revenue growth through upselling and cross-selling within your account portfolio.
Build strong, long-term customer relationships to ensure retention and satisfaction.
Collaborate with internal teams to execute strategies for account expansion and churn prevention.
Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.
Manage day-to-day commercial management and growth of strategic channel partners.
Drive partner engagement, pipeline visibility, and revenue growth through cross-functional collaboration.
Coordinate product training, go-to-market collateral, and joint sales engagements.
Intelerad provides medical imaging solutions that streamline information flow, simplifying complex processes to improve patient outcomes. With nearly 800 employees across four countries, the company serves over 2,000 healthcare organizations and has a Best in KLAS recognition.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Sell complex supply chain software solutions to the healthcare community and manage large strategic accounts.
Build cross-functional relationships and develop multi-year roadmaps to achieve annual quota.
Present business cases to C-suite executives, demonstrating ROI and value of GHX solutions.
GHX enables better patient care and billions in savings for the healthcare community through automation, efficiency, and data. It is a privately owned company operating in North America and Europe, employing over 1,000 people.
Drive enterprise growth across multiple healthcare customer segments, owning the full sales cycle from pipeline to close. - Adapt sales approaches to different customer profiles including provider organizations and revenue cycle companies. - Lead consultative sales cycles with executive and operational stakeholders to diagnose challenges and build business cases.
SuperDial is a healthcare AI company that provides intelligent automation for healthcare organizations. Following a recent Series B, the company has experienced 4x year-over-year growth and is scaling its enterprise sales team with a collaborative culture.
Drive revenue growth by identifying and closing expansion opportunities within existing customer accounts.
Build strategic relationships with executive stakeholders to increase adoption and long-term value.
Manage complex sales cycles with cross-functional teams to deliver measurable business impact.
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. They combine intelligent automation with comprehensive risk data to keep people safe and organizations running.
Identify upsell and cross-sell opportunities within the customer base to drive revenue growth.
Consult with clients on their contact center business to optimize product usage and achieve better outcomes.
Develop and present customized presentations that quantify product value and outline next steps.
NICE provides software solutions for customer experience, financial crime prevention, and public safety, serving over 25,000 global businesses including 85 Fortune 100 companies. The company has more than 8,500 employees across 30+ countries and is recognized as an innovation leader in AI, cloud, and digital technologies.
Deliver targets for bookings, on-time renewals, net revenue retention, and multi-suite expansion within an assigned territory.
Build and refresh quarterly territory plans, create pipeline by running named plays, and orchestrate executive engagement across multiple personas.
Run deals end to end from discovery through close, including RFP strategy, pricing, legal negotiation, and procurement timeline control.
PowerSchool is a global leader of cloud-based software for K-12 education, powering personalized education for students worldwide. The company is a dedicated team of innovators committed to engaging, empowering, and improving the K-12 education experience.
Own and deepen relationships with 5-10 enterprise healthcare customers, focusing on retention, expansion, and value creation.
Serve as a strategic advisor to C-suite and VP-level stakeholders, aligning solutions to financial, operational, and patient experience goals.
Develop comprehensive account strategies, lead QBRs, and drive cross-functional expansion initiatives.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management through AI-driven automation. They are a team of owners who put the team first, are data-driven, and embrace challenges head-on.