Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Own and manage a portfolio of existing enterprise customers, driving retention and expansion revenue through strategic account planning.
Build trusted relationships with stakeholders, identify upsell and cross-sell opportunities, and lead commercial conversations including renewals and pricing.
Balance high-volume renewals with expansion, using AI and automation to prioritize accounts and drive predictable revenue.
Algolia is a pioneer and market leader in AI Search, powering over 30 billion search requests weekly for 17,000+ businesses including Under Armour and Stripe. With $150 million in Series D funding and a valuation of $2.25 billion, they foster a high-trust, autonomous culture with global offices and remote options.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.
Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.
Own inbound customer opportunities from the first conversation through onboarding and drive account growth across existing accounts.
Build trusted, long-term relationships with engineering teams and become their primary point of contact.
Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes.
Namespace builds a developer infrastructure platform that accelerates builds and CI/CD for engineering teams, making them dramatically faster and more cost-effective. They are a small, expert team that values transparency, grit, and execution, and have already accelerated hundreds of companies worldwide.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Manage a portfolio of strategic customer accounts, driving renewals and identifying expansion opportunities.
Build trusted relationships with IT stakeholders and provide consultative guidance on Microsoft 365 governance.
Collaborate cross-functionally with sales, product, and support teams to ensure customer success and retention.
ShareGate provides solutions for Microsoft 365 governance, automation, and adoption, helping organizations maximize the value of their technology investments. The company maintains a collaborative culture that emphasizes innovation, experimentation, and professional growth, with a global team and flexible work arrangements.
Build and maintain strong relationships with post-sale customers as the primary point of contact.
Manage a dedicated book of business, monitor account performance, and relay feedback.
Identify upsell opportunities, perform product demos, and achieve expansion and renewal targets.
ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps from manual resource management to maximize performance and reduce cloud costs. Backed by over $210M in funding, the company is trusted by Fortune 100 companies and enterprises like Adobe and Coinbase, with a fast-growing team culture.
Own the full post-sale lifecycle for commercial accounts, including onboarding, adoption, renewal, and expansion.
Monitor account health and usage signals to proactively surface risk and growth opportunities.
Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey.
Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.
Manage and grow a portfolio of enterprise customer relationships across Europe.
Act as a trusted advisor, identifying upselling and cross-selling opportunities.
Deliver product demonstrations and collaborate with cross-functional teams to drive customer success.
The company provides enterprise solutions and services to clients across Europe. It operates with a remote-first, collaborative culture and values innovation and professional growth.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Own expansion revenue targets for mid-tier accounts, driving upsell and cross-sell opportunities to meet NRR and GRR goals.
Manage the expansion pipeline, forecast accurately, and lead quarterly business reviews with customers.
Collaborate cross-functionally with Customer Success, Product, and Sales teams to ensure account health and growth.
AudioEye is a digital accessibility company on a mission to eliminate every barrier to digital content so that everyone can experience the web without limitations. They are a team of passionate problem-solvers driven by purpose and impact, working to make digital accessibility the standard.
Develop and execute strategic account plans for healthcare customers, driving revenue growth through upsell and cross-sell opportunities.
Build strong relationships with senior stakeholders, acting as a trusted advisor to maximize solution value.
Manage the full renewal process, including commercial discussions, contract negotiations, and forecasting.
Ideagen is a software company that provides solutions to keep people safe in industries like aviation, food safety, and healthcare. They have offices worldwide including America, Australia, Malaysia, and India, and emphasize a future-ready, AI-enabled team culture.
Build strong customer relationships and conduct routine account performance reviews.
Renew and expand customer contracts while meeting and exceeding quotas.
Deliver training sessions and advise on best practices to ensure customer success.
Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.
Build trusted customer relationships and serve as a strategic advisor to understand goals and challenges.
Develop and manage customer success plans, monitor adoption and health, and demonstrate ROI.
Own the full renewal lifecycle including pricing, negotiation, and closing, while identifying upsell opportunities.
Lightcast is a global leader in labor market insights, providing data and analytics to drive economic prosperity and mobility. The company has offices in the US, UK, Europe, and India, and is committed to diversity and inclusion.
Build and maintain strong customer relationships, identifying cross-sell and up-sell opportunities to optimize growth.
Deliver a value-based selling experience by leveraging automation and customer behavior insights.
Meet or exceed daily, weekly, and monthly activity targets to achieve KPIs and revenue goals.
Semrush is a leading brand visibility platform that empowers marketers with AI-driven insights across SEO, content marketing, paid media, and social strategy. With over 28 million users and 1,700+ employees globally, the company fosters a culture of collaboration and inclusion, earning recognition as a Great Place to Work.
Lead and develop an Account Management team focused on performance and customer orientation.
Define and implement account management strategy to boost partner success and revenue growth.
Optimize processes, playbooks, and best practices for scalable and efficient account management.
Redcare Pharmacy is Europe's leading online pharmacy, driven by dedicated teams and innovation. They strive to create a pleasant and cooperative work environment where every employee feels comfortable and contributes to their vision 'Until every human has their health'.
Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.