Teamlead Account Management

Responsibilities:

• Lead and develop an Account Management team with a focus on performance, customer orientation, and continuous improvement.
• Develop and implement account management strategy to increase customer retention, account growth, and long-term partner success.
• Own overall performance of the account management portfolio and achievement of key KPIs like revenue growth and customer satisfaction.

Qualifications:

• Several years of experience in account management, ideally in marketplace, platform, or e-commerce environments.
• First leadership experience or strong ability to guide and develop teams professionally.
• Proven success in strategic account development and revenue growth, with strong entrepreneurial and analytical skills.

Benefits:

• Sports: Stay healthy with a membership package in Urban Sports Club.
• Home office: Flexible work location, including up to 20 days per year within the EU.
• Mobility: Fully calculated Germany ticket for employees.
• Development: Individual growth support through internal and external training.
• Vacation: 30 days paid vacation per year (plus Rosenmontag) and possibility of unpaid leave.