Source Job

$91,000–$104,000/yr
Global 4w PTO 16w maternity 6w paternity

  • Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
  • Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
  • Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.

SaaS Sales Account Management Salesforce CRM Upselling

20 jobs similar to Account Manager, SMB

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US

  • Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
  • Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
  • Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.

FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.

$180,000–$220,000/yr
United States

  • Own and manage a portfolio of existing enterprise customers, driving retention and expansion revenue through strategic account planning.
  • Build trusted relationships with stakeholders, identify upsell and cross-sell opportunities, and lead commercial conversations including renewals and pricing.
  • Balance high-volume renewals with expansion, using AI and automation to prioritize accounts and drive predictable revenue.

Algolia is a pioneer and market leader in AI Search, powering over 30 billion search requests weekly for 17,000+ businesses including Under Armour and Stripe. With $150 million in Series D funding and a valuation of $2.25 billion, they foster a high-trust, autonomous culture with global offices and remote options.

US

  • Lead end-to-end renewal strategies and negotiate complex enterprise agreements to protect and grow recurring revenue.
  • Build trusted executive relationships and serve as a strategic advisor on loyalty and marketing solutions.
  • Identify and close upsell opportunities while collaborating cross-functionally to maximize customer value.

PAR Technology Corporation provides restaurant technology solutions including POS, digital ordering, loyalty, and back-office software for over 100,000 restaurants in more than 110 countries. The company has been in business for over four decades and emphasizes a "Better Together" culture, fostering innovation and collaborative growth.

$160,000–$200,000/yr
US Global Unlimited PTO

  • Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
  • Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
  • Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.

US

  • Lead a growing offshore team of 100+ Account Managers focused on expansion and retention within the CMRL customer base.
  • Own Net ARR growth through upsell, cross-sell, and strategic renewal management across multiple industries and product lines.
  • Work cross-functionally with Product, Marketing, Customer Support, and Onboarding to deliver a seamless customer experience from first sale through renewal.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers across a wide range of industries, from Fortune 500 enterprises to small businesses.

$125,000–$152,000/yr
US

  • Own the full sales cycle for agency and professional services buyers, from prospecting through close.
  • Build pipeline through outbound to a named book across primary verticals.
  • Partner with solutions engineers and feed discovery learnings back to product and go-to-market teams.

Asana is a leading platform for human + AI collaboration, helping teams achieve their most important goals. With over 170,000 customers and 13+ offices globally, Asana has been recognized by Fortune and Fast Company for its workplace culture and innovation.

US

  • Own and grow a portfolio of existing Triple Whale customers through strategic upsell and cross-sell opportunities.
  • Build trusted relationships with key stakeholders and become a strategic advisor to their business.
  • Lead commercial conversations, presentations, and negotiations with decision-makers across customer organizations.

Triple Whale is an AI operating system built for modern ecommerce, helping brands turn complex data into actions that grow profit. Serving over 60,000 brands like Pressed Juicery, OUAI, and True Classic, the company values customer obsession, speed, and integrity.

$97,200–$129,600/yr
Global Unlimited PTO 16w maternity 16w paternity

  • Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
  • Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
  • Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.

Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.

$75,000–$150,000/yr
US Unlimited PTO

  • Own expansion revenue targets for mid-tier accounts, driving upsell and cross-sell opportunities to meet NRR and GRR goals.
  • Manage the expansion pipeline, forecast accurately, and lead quarterly business reviews with customers.
  • Collaborate cross-functionally with Customer Success, Product, and Sales teams to ensure account health and growth.

AudioEye is a digital accessibility company on a mission to eliminate every barrier to digital content so that everyone can experience the web without limitations. They are a team of passionate problem-solvers driven by purpose and impact, working to make digital accessibility the standard.

$145,197–$187,902/yr
Canada

  • Coach a team of ~8 account executives on sales strategy and pipeline reviews to achieve quarterly targets.
  • Hire new account executives and provide onboarding and ongoing coaching.
  • Work cross-functionally to strategically solve problems and champion Samsara's cultural principles.

Samsara is a pioneer of the Connected Operations Cloud, helping organizations harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, it fosters a high-performance culture and focuses on long-term growth and inclusion.

US 0w PTO

  • Own the customer's renewal, usage, and adoption of Kenect product features.
  • Identify, strategize and execute account expansions, feature upsells and cross-sales.
  • Deliver group and individual user informational and training sessions about Kenect features.

Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.

$160,000–$180,000/yr
US

  • Lead a high-performing account management team to drive customer retention, expansion, and revenue growth.
  • Combine people management with process optimization to scale a high-volume customer portfolio.
  • Leverage data, AI, and automation to improve workflows and maximize team performance.

The company is a remote-first organization specializing in customer retention and expansion through AI-driven solutions. It operates with a fast-paced, high-performance culture focused on operational excellence and career growth.

  • Own growth strategy for SMB customer portfolio, identifying expansion opportunities and increasing product adoption.
  • Leverage data, AI tools, and proactive outreach to discover growth potential and engage customers.
  • Partner cross-functionally with Sales, Customer Success, and Revenue Operations to drive scalable customer success programs.

Nylas provides APIs for developers to integrate email, calendar, and contacts into applications. Supporting over 100,000 developers and 900+ companies globally, they foster a culture of innovation and collaboration across sectors.

$134,239–$165,735/yr
EMEA

  • Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
  • Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
  • Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.

Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.

United States

  • Manage high value strategic client relationships to drive growth and retention.
  • Achieve new business targets through up-sell and cross-sell opportunities.
  • Lead pricing negotiations and provide accurate monthly forecast reports.

FiscalNote is a leader in policy and global intelligence, combining data, technology, and insights to empower customers. The company is home to CQ, FrontierView, and VoterVoice, and fosters a culture of teamwork and ownership.

United States

  • Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
  • Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
  • Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.

Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.

$75,000–$90,000/yr
Canada Unlimited PTO

  • Own the full revenue relationship with your accounts, leading renewals and uncovering expansion opportunities to increase ARR.
  • Drive adoption and retention through proactive engagement and strategic conversations with IT teams.
  • Collaborate with internal teams and use AI tools to improve outreach, maintain clean CRM, and position Pro/Enterprise offerings.

Workleap is a Montreal-based tech company founded in 2006 that builds simple products for HR and Microsoft 365 management. They have over 15,000 clients worldwide and foster a culture of builders who thrive on hard problems and ambiguity.

Global

  • Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
  • Identify upsell opportunities and overcome objections by highlighting key product benefits.
  • Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.

UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.

$54,750–$65,700/yr
Canada

  • Manage a portfolio of strategic customer accounts, driving renewals and identifying expansion opportunities.
  • Build trusted relationships with IT stakeholders and provide consultative guidance on Microsoft 365 governance.
  • Collaborate cross-functionally with sales, product, and support teams to ensure customer success and retention.

ShareGate provides solutions for Microsoft 365 governance, automation, and adoption, helping organizations maximize the value of their technology investments. The company maintains a collaborative culture that emphasizes innovation, experimentation, and professional growth, with a global team and flexible work arrangements.

$200,000–$250,000/yr
US

  • Lead and mentor a team of 8–10 Account Managers to drive existing-customer growth and renewals.
  • Coach the team in value selling, territory planning, and using AI-powered sales tools to build business cases and ROI.
  • Partner with cross-functional teams to ensure deal momentum and forecast accuracy.

Outreach provides the only complete agentic AI platform for revenue teams, powering hundreds of use cases across sales motions. Used by world-leading enterprises like Databricks and SAP, the company fosters a culture of self-development and accountability.