Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Own a portfolio of strategic memberships and drive member satisfaction, retention, and revenue growth.
Manage contract renewals, negotiate terms, and identify cross-sell and upsell opportunities.
Coordinate cross-functionally with internal teams to deliver a high-touch member experience and resolve issues.
Health Evolution is a selective membership organization for chief executives and influential leaders in healthcare. The company hosts summits and peer networks, serving a membership of top healthcare leaders.
Serve as a strategic partner and trusted advisor to key retail customers, helping them maximize value from the PAR Retail platform.
Drive growth and business outcomes by delivering data-driven insights and identifying opportunities to strengthen customer engagement.
Lead customer engagement and communication, facilitating meetings, strategic planning sessions, and quarterly business reviews.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a focus on innovation and a "Better Together" ethos, the company offers unified customer experience solutions and has thousands of employees globally.
You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
You drive growth by identifying expansion opportunities and leading negotiations.
Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.
Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions, mitigating churn risk.
Mentor P3 Renewal Managers and partner with CS leadership to align value delivery to renewal outcomes.
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.
Manage a mid-market portfolio of accounts, driving customer retention and growth through proactive engagement.
Serve as a trusted advisor, guiding customers through onboarding, product adoption, and renewal to maximize value.
Collaborate with sales and cross-functional teams to identify upsell opportunities and resolve issues.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools to help plan, build, insure, and govern the built environment. They cultivate an inclusive, supportive culture and value moving fast and working smart.
Own and shape the renewals function for the Security product, defining processes, policies, playbooks, and commercial standards.
Partner daily with Finance, Sales, and Customer Success to drive on-time renewals, eliminate backlog, and hit retention targets.
Shift renewal engagement to a proactive 90-day cadence and build a light expansion motion for upsell and cross-sell opportunities.
Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. The company has been recognized as a Top Workplace from 2021-2025 with a 4.3 Glassdoor rating and fosters an environment of teamwork, transparency, and authenticity.
Own the full renewal lifecycle: outreach, risk triage, negotiation, and close for all accounts.
Build the renewals function from scratch: playbooks, KPI frameworks, and tiered engagement models.
Drive cross-functional alignment with CS, Finance, Product, and Legal to mitigate churn and optimize retention.
Fieldguide is the AI-native platform for audit and advisory, helping accounting and consulting firms accelerate growth and improve quality. Backed by top investors including Goldman Sachs and Bessemer, the company has a remote-friendly, inclusive culture with a team that values diversity, humility, and mutual support.
Lead and coordinate pre-sales, services, and customer success activities to drive renewals and expansion.
Develop and execute business-outcome based strategic account plans and maintain trusted advisor status.
Conduct negotiations via contract management and pricing strategy, and attain accurate revenue forecasts.
Nexthink is the leader in digital employee experience management software, providing IT leaders with insight to diagnose and fix issues at scale. With over 1,500 customers and 1,200 employees across 5 continents, Nexthink operates as one team with a commitment to diversity and inclusion.
Own and grow a portfolio of existing Triple Whale customers through strategic upsell and cross-sell opportunities.
Build trusted relationships with key stakeholders and become a strategic advisor to their business.
Lead commercial conversations, presentations, and negotiations with decision-makers across customer organizations.
Triple Whale is an AI operating system built for modern ecommerce, helping brands turn complex data into actions that grow profit. Serving over 60,000 brands like Pressed Juicery, OUAI, and True Classic, the company values customer obsession, speed, and integrity.
Act as the primary sales interface for renewals with partners and customers, developing win/win proposals.
Collaborate with internal sales and success teams to price, quote, and process renewal contracts.
Manage a portfolio to achieve 100% on-time renewals and increase retention rates.
Encoura empowers students and institutions to make informed decisions through data and analytics. The company has been operating since 1972 and offers a range of products and services for higher education enrollment, research, marketing, and student success.
Manage a portfolio of 35-38 scaled accounts, balancing programmatic initiatives with targeted high-impact engagements.
Drive customer retention, renewal, and expansion by building deep relationships and identifying upsell opportunities.
Use data-driven insights to monitor product utilization and coordinate cross-functional teams to advance customer adoption.
Saviynt's AI-powered identity platform manages and governs access to applications and data for organizations. It is recognized as a leader in identity security, protecting Fortune 500 companies and government institutions.
Drive revenue growth through upselling and cross-selling to existing strategic accounts.
Manage renewals, expand relationships, and lead complex sales cycles.
Partner with sales teams on account planning and white space analysis.
Atlassian builds software products to help teams collaborate and unleash their potential. They are a distributed-first company with a large global workforce, partnering with 82% of the Fortune 500.
Design and execute strategic plans for high-value corporate accounts, building C-suite relationships.
Drive revenue growth by uncovering upsell and cross-sell opportunities and leading complex negotiations.
Orchestrate cross-functional collaboration and advocate for clients to ensure maximum value from Panopto's solutions.
Panopto is a learning technology company that provides video knowledge management platforms for businesses and universities. It has been adopted by over 1,600 organizations with 11 million users, and is a remote-first company with headquarters in Pittsburgh.
Own the customer's renewal, usage, and adoption of Kenect product features.
Identify, strategize and execute account expansions, feature upsells and cross-sales.
Deliver group and individual user informational and training sessions about Kenect features.
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.
Onboard corporate clients by managing account setup, configuring structures, and ensuring smooth launches.
Act as primary client relationship orchestrator, driving cross-functional collaboration and contract renewals.
Identify upsell opportunities and provide consultative solutions to maximize account growth.
Sharebite is a food ordering platform for companies to feed employees while fighting food insecurity through meal donations. The company has donated over 15 million meals and has been recognized by Inc. Magazine, Fast Company, and Inc 5000.
Own the full customer lifecycle for enterprise restaurant groups, from onboarding to long-term expansion.
Serve as a business consultant by analyzing performance data, shaping marketing strategy, and leading executive business reviews.
Drive retention and growth by proactively managing account health, identifying expansion opportunities, and leading upsell negotiations.
Owner is an AI-native system that helps local business owners succeed, starting with restaurants. The company has a team in the low hundreds with top talent from companies like Shopify and DoorDash, and is a remote-first, global organization.
Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.
Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.
Own the customer lifecycle, from onboarding to renewal and expansion.
Negotiate and close contract renewals for a defined book of business.
Develop trusted advisor relationships and serve as escalation point for customers.
People Data Labs provides people and company data, handling data collection and standardization. Backed by top VCs, they are a small startup building a highly functional team with an 'one-team, one-dream' culture.
Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay's payments and AR automation solutions.
Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
Engage finance, accounting, and IT executives to understand their priorities and transformation goals, positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments, connecting finance teams, customers, and business systems in one ecosystem. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually, fostering a culture of innovation and collaboration.