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• Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number.
• Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies.
• Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly.

Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.

• Maintain a revenue base by managing retaining and expanding a book of business.
• Build strong, multi-threaded relationships with your assigned customer portfolio and support them as their the key contact and advocate.
• Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage.

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots.

• Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
• Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
• Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.

Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.

• Lead, support, and manage a team of 3 Account Managers while building and improving the account management and customer success department.
• Own renewal performance across assigned accounts, drive expansion opportunities, and build repeatable processes for renewals and upsells.
• Manage key client relationships, act as a senior point of contact for strategic accounts, and lead regular check-ins, renewals, and QBRs.

FabStation is a software company specializing in augmented reality products that leverage BIM models for the manufacturing industry, helping steel fabricators reduce errors and improve efficiency. They are a growing company with a remote team based in Victoria and Kelowna, BC, and are seeking a customer-facing leader to scale their account management function.

• Own a portfolio of top tier accounts, driving retention (GRR) and growth (NRR) through strategic account management.
• Articulate business value and build forward-looking account strategies to identify risks and expansion opportunities.
• Use AI-generated signals to prioritize work and travel approximately 20% of the time for customer meetings.

ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. The company is bootstrapped, profitable, and has tracked over $210 billion worth of employee time, with a remote team across the United States.

• Own a revenue quota tied to growth from existing client accounts.
• Develop and execute account growth strategies, uncovering upsell and cross-sell opportunities through proactive engagement.
• Cultivate relationships with multiple stakeholders and serve as a consultative sales leader within your accounts, driving expansion and adoption of new modules, features, and services.

Ontic's software helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record.

• Manage customer relationships to retain revenue and generate additional revenue through strategic account planning.
• Develop a strong pipeline and achieve annual sales and revenue retention targets by negotiating renewals and expansions.
• Conduct quarterly value-based reviews with top customers and collaborate with internal teams to ensure a world-class customer experience.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions for Fortune 100 companies. They are a close-knit, globally dispersed team with a diverse and inclusive culture centered around great people practices and learning opportunities.

• Build and maintain strong relationships with enterprise clients, serving as a trusted advisor.
• Proactively identify expansion opportunities and drive adoption of solutions.
• Manage full sales cycle including QBRs, product demos, and closing.

WorkWave builds innovative software and fintech solutions for field service professionals like pest control and lawn care. With over 8,000 customers globally, they offer a remote-first, collaborative culture and have been recognized as a Best Place to Work.

• Build meaningful relationships with SMB Pool Service Pros to ensure satisfaction and maximize their platform use.
• Guide customers through adoption and help them unlock the full potential of Skimmer, you will enhance product stickiness, promote long-term retention, and facilitate loyalty.
• Own a book of business and be accountable for adoption, retention, expansion, and the overall health of your customers.

Skimmer is modernizing the pool and spa service and repair industry with its software. They are a private equity-backed company with over 7,000 customers and are looking for big thinkers with small egos to join their team.

• Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers.
• Build rapport with decision makers and main points of contact to influence change in order to drive optimal member utilization of the product.
• Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal.

Spring Health aims to eliminate every barrier to mental health by delivering the right care at the right time. They partner with over 450 companies and provide care for 10 million people, with a valuation of $3.3 billion.

• Own a large portfolio of accounts (150+), ensuring strong retention and product adoption at scale.
• Deliver value through creative, scalable methods like Loom videos, email playbooks, and group training sessions.
• Manage renewal conversations by showcasing usage and outcomes, even with hard-to-reach customers.

Spellbook is the most comprehensive AI copilot for transactional lawyers, working inside Microsoft Word to help legal teams draft, review, and negotiate contracts faster. With over 4,000 users and backed by $80 million in funding, the company focuses on simplifying legal workflows and eliminating drudgery.

• Lead, mentor, and empower a team of Account Managers to drive strategic growth and retention of mid-market accounts representing a significant portion of annual revenue.
• Develop and execute the overarching account strategy for the mid-market segment, aligning with company revenue goals and market opportunities.
• Cultivate executive-level relationships, serve as escalation point for complex client needs, and oversee aggregate revenue performance to ensure retention and growth targets.

Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions. Founded in 2015, the company employs a diverse and engaging group of people who believe in the power of great ideas and value thoughtful actions, empathy, and transparency.

• Own and grow strategic client relationships post-sale.
• Identify new use cases and introduce additional solutions.
• Maintain a relationship-driven engagement model with frequent onsite presence.

Lirio is a technology/software company that provides expertise in behavioral science, data science, and machine learning to drive consumer engagement and promote health. They appear to be a medium-sized company that values innovation and client relationships.

• Lead and coordinate pre-sales, services, and customer success activities to drive renewals and expansion.
• Develop and execute business-outcome based strategic account plans and maintain trusted advisor status.
• Conduct negotiations via contract management and pricing strategy, and attain accurate revenue forecasts.

Nexthink is the leader in digital employee experience management software, providing IT leaders with insight to diagnose and fix issues at scale. With over 1,500 customers and 1,200 employees across 5 continents, Nexthink operates as one team with a commitment to diversity and inclusion.

• Define and execute the post-sale customer journey, from onboarding and activation through renewal and expansion.

Jobgether is a company using AI-powered matching process to ensure job applications are reviewed quickly, objectively, and fairly against the role's core requirements. The company identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Develop and execute strategic account plans to drive retention and expansion, while exceeding monthly, quarterly, and annual revenue targets.
• Leverage outbound campaigns, marketing initiatives, and partner networks to uncover and close new opportunities within your accounts.
• Collaborate cross-functionally with Marketing, Operations, Customer Success, and Leadership to maximize account impact and influence business strategy.

Pebl offers an AI-powered global work platform that enables companies to hire, pay, and manage employees in over 185 countries. The company is backed by a decade of compliance expertise and fosters a high-growth, high-energy culture that values collaboration and results.

• Proactively identify, source, and qualify opportunities from accounting firms’ books of business, client portfolios, and networks.
• Drive consistent accountant-sourced pipeline through structured outreach, referrals, joint account planning, and clear qualification standards.
• Own and activate relationships with assigned accounting partners, unlocking access to client accounts and warm introductions.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. They are among the largest globally distributed companies in the world, with a team of 7,000 spanning more than 100 countries.

• Own a portfolio of mid-market accounts end-to-end, from onboarding through renewal and expansion, staying close to customer goals.
• Run a smart, efficient book of business using AI tools to draft communications, summarise account health, and spot patterns across your portfolio.
• Drive adoption with intent by understanding how different teams use Dovetail and connecting that to customer goals.

Dovetail is the Customer Intelligence Platform that unifies fragmented feedback into an AI-powered intelligence layer. Founded in 2017, we are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.

• Own a portfolio of Mid-Market accounts with responsibility for retention, expansion, and net revenue growth.
• Develop and execute strategic account plans to identify growth opportunities and build multi-threaded relationships.
• Drive expansion through proactive upsell, cross-sell, and product adoption initiatives while achieving NRR objectives.

Fleetio is a modern software platform that helps organizations worldwide manage their fleet operations. They raised $450M in Series D funding in 2025 and are a proud founding member of the Rails Foundation, with a growing team in a high-growth, fast-paced environment.

• Drive revenue growth through upselling and cross-selling to existing strategic accounts.
• Manage renewals, expand relationships, and lead complex sales cycles.
• Partner with sales teams on account planning and white space analysis.

Atlassian builds software products to help teams collaborate and unleash their potential. They are a distributed-first company with a large global workforce, partnering with 82% of the Fortune 500.