FabStation

2 open remote positions

FabStation is a software company specializing in augmented reality products that leverage BIM models for the manufacturing industry, helping steel fabricators reduce errors and improve efficiency. They are a growing company with a remote team based in Victoria and Kelowna, BC, and are seeking a customer-facing leader to scale their account management function.

PTO Distribution 2 of 2 jobs

3w
Min
3w
25th
3w
Median
3w
75th
3w
Max

Benefits Overview 2 of 2 jobs

Dental (2) Medical (2) Tech Stipend (2) Company Retreats (1) PTO (1) Sick Days (1) Stock Options (1) Vacation (1)

Open Positions

Canada 3w PTO

  • Lead, support, and manage a team of 3 Account Managers while building and improving the account management and customer success department.
  • Own renewal performance across assigned accounts, drive expansion opportunities, and build repeatable processes for renewals and upsells.
  • Manage key client relationships, act as a senior point of contact for strategic accounts, and lead regular check-ins, renewals, and QBRs.

Canada 3w PTO

  • Manage and maintain relationships with assigned client accounts, acting as the main point of contact for renewals and account updates.
  • Monitor client usage and account health, identifying at-risk accounts and creating action plans to improve engagement.
  • Collaborate with Sales, Product, Onboarding, and Support teams to resolve issues and drive client adoption and growth.