Lead a high-performing account management team to drive customer retention, expansion, and revenue growth.
Combine people management with process optimization to scale a high-volume customer portfolio.
Leverage data, AI, and automation to improve workflows and maximize team performance.
The company is a remote-first organization specializing in customer retention and expansion through AI-driven solutions. It operates with a fast-paced, high-performance culture focused on operational excellence and career growth.
Leads a team driving customer adoption, retention, and expansion with clear expectations and scalable operating models.
Owns renewal and expansion performance for a segment through hiring, coaching, and operational discipline.
Champions AI tools to streamline workflows and surface customer insights faster for strategic work.
Abnormal Security protects organizations from AI-powered cybercrime using a behavioral AI platform. Trusted by 4,500+ enterprises, the company fosters a culture of excellence, accountability, and continuous improvement.
Lead a growing offshore team of 100+ Account Managers focused on expansion and retention within the CMRL customer base.
Own Net ARR growth through upsell, cross-sell, and strategic renewal management across multiple industries and product lines.
Work cross-functionally with Product, Marketing, Customer Support, and Onboarding to deliver a seamless customer experience from first sale through renewal.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers across a wide range of industries, from Fortune 500 enterprises to small businesses.
You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
You drive growth by identifying expansion opportunities and leading negotiations.
Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.
Own a book of accounts, driving renewals and expansions to maintain high GRR and NRR.
Lead pricing migration discussions with customers, positioning platform value and closing deals.
Use AI tools to prepare for calls and maintain a clean HubSpot pipeline, reducing churn risk.
Workleap is a Montreal-based tech company building an agentic HR platform and Microsoft 365 migration tools. With over 15,000 customers worldwide, the team has doubled in size and fosters a high-trust, collaborative culture focused on customer success.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Own the full revenue relationship with your accounts, driving renewals and uncovering expansion opportunities.
Act as a trusted advisor to IT teams on Microsoft 365 governance, using a consultative approach to connect solutions to real outcomes.
Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps to remove blockers and maximize customer value.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its simplicity. It is developed by Workleap Technologies, a Montreal-based software company, and fosters a high-performing, close-knit team culture focused on experimentation and impact.
Own the full revenue relationship with your accounts, leading renewals and uncovering expansion opportunities to increase ARR.
Drive adoption and retention through proactive engagement and strategic conversations with IT teams.
Collaborate with internal teams and use AI tools to improve outreach, maintain clean CRM, and position Pro/Enterprise offerings.
Workleap is a Montreal-based tech company founded in 2006 that builds simple products for HR and Microsoft 365 management. They have over 15,000 clients worldwide and foster a culture of builders who thrive on hard problems and ambiguity.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Lead and mentor a team of Customer Success Managers to drive adoption, retention, and renewals.
Manage strategic enterprise accounts as an executive sponsor and trusted advisor.
Develop scalable processes and collaborate cross-functionally to improve customer outcomes.
Our partner is a fast-growing SaaS company focused on customer success and retention. They foster a collaborative, remote-first culture with opportunities for professional growth and innovation.
Lead, coach, and develop a team of Technical Account Management leaders supporting mid-market to enterprise accounts across AMER, building a high-accountability operating rhythm with clear goals and KPIs.
Use customer health signals, adoption data, and renewal timing to prioritize team efforts, intervene early, and drive consistent, high-quality customer engagement across onboarding, adoption, expansion, and renewal.
Partner with Sales, Professional Services, Product, and other cross-functional teams to deliver a seamless customer experience, act as the voice of the customer internally, and build AI-driven workflows to scale team impact.
ClickUp builds an all-in-one productivity platform that unifies tasks, docs, chat, AI, and workflows to help teams move faster with less friction. It is an AI-native company with a global team, fostering a culture of ambition, grit, and passion for improving how people work.
Lead and uplevel a team of 6-8 Account Executives across varying experience levels.
Coach both inbound conversion and outbound prospecting, maintaining a consistent quality bar.
Drive the full lifecycle motion into an existing customer base, managing multi-stakeholder conversations.
Instrumentl builds software for grant-funded organizations. It is a hypergrowth, YC-backed startup with over 5,000 nonprofit customers, cash flow positive, and a collaborative, mission-driven culture.
Lead and develop a large commercial sales and account management team, driving revenue growth through upsell, cross-sell, and customer expansion strategies.
Collaborate cross-functionally with product, marketing, and support teams to create a seamless customer journey and influence business priorities.
Utilize data-driven insights and operational expertise to optimize scalable processes, monitor KPIs, and achieve commercial targets.
The company is a fast-growing technology firm specializing in SaaS solutions. They foster a collaborative culture focused on innovation, inclusion, and professional growth.
Manage a portfolio of customer renewals, ensuring timely execution of renewal processes and revenue retention.
Collaborate with Customer Success, Sales, and other go-to-market teams to deliver a smooth renewal experience.
Lead renewal negotiations, resolve commercial challenges, and align customer needs with business objectives.
A global SaaS provider serving enterprise customers worldwide with a focus on innovation and professional growth. The company fosters a collaborative and inclusive culture, emphasizing ownership and continuous improvement.
Drive portfolio growth by leading renewals and identifying expansion opportunities to increase overall ARR.
Accelerate adoption and retention by proactively guiding accounts from onboarding through expansion using usage data and engagement signals.
Conduct strategic conversations with contacts using a rigorous discovery approach that connects real IT challenges to concrete outcomes ShareGate can deliver.
Workleap is a Montreal-based tech company founded in 2006 that creates simple products making a real difference for users. With over 15,000 clients worldwide, the company has two product lines: Workleap Agent and ShareGate, and intentionally recruits builders ready to make a meaningful impact.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Own and manage a portfolio of existing enterprise customers, driving retention and expansion revenue through strategic account planning.
Build trusted relationships with stakeholders, identify upsell and cross-sell opportunities, and lead commercial conversations including renewals and pricing.
Balance high-volume renewals with expansion, using AI and automation to prioritize accounts and drive predictable revenue.
Algolia is a pioneer and market leader in AI Search, powering over 30 billion search requests weekly for 17,000+ businesses including Under Armour and Stripe. With $150 million in Series D funding and a valuation of $2.25 billion, they foster a high-trust, autonomous culture with global offices and remote options.
Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Lead and mentor a team of Account Managers, fostering a culture of excellence, collaboration, and continual learning.
Own and drive client renewals, retention, and net retention targets, developing strategic account plans with cross-functional teams.
Build and nurture strong relationships with key stakeholders, serving as a trusted advisor and advocate.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, we are united by our commitment to elevating continual learning and achieving exceptional results by genuinely caring about each other and our work.