Lead a team of account management reps to understand client needs and drive net dollar retention.
Manage weekly and monthly operational metrics for team performance and collaborate with marketing on lead generation campaigns.
Recruit, hire, and develop a world-class account management team while building trusted advisor relationships with senior stakeholders.
Absorb Software is a remote-first company providing cloud-based learning management systems (LMS) to organizations worldwide. The company values genuine care, exceptional results, and continuous learning, fostering a united and inclusive culture.
Own a book of business, driving growth through upsells and cross-sells while building trusted client relationships.
Lead contract renewals and expand Annual Recurring Revenue through strategic partnerships.
Manage sales pipeline with accuracy, collaborating across teams to support the full client lifecycle.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. They serve over 3,300 organizations and 34 million users, with a culture focused on innovation, diversity, and continuous learning.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Manage a team of Account Managers to drive upsell revenue and net revenue retention.
Train and develop Account Managers through hiring, onboarding, and ongoing sales enablement.
Attend Quarterly Business Reviews and pitch customers on additional features aligning with the product roadmap.
Constructor is a next-generation platform for search and discovery in ecommerce, built to optimize for revenue and conversion using proprietary AI and LLMs. Founded in 2019, the company powers over 1 billion queries daily across 150 languages and is used by major brands like Sephora and Under Armour, with a team that values empathy, openness, and continuous improvement.
Lead, mentor, and empower a team of Account Managers to drive strategic growth and retention of mid-market accounts representing a significant portion of annual revenue.
Develop and execute the overarching account strategy for the mid-market segment, aligning with company revenue goals and market opportunities.
Cultivate executive-level relationships, serve as escalation point for complex client needs, and oversee aggregate revenue performance to ensure retention and growth targets.
Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions. Founded in 2015, the company employs a diverse and engaging group of people who believe in the power of great ideas and value thoughtful actions, empathy, and transparency.
Lead, coach, and develop a team of 5–8 Account Managers who run day-to-day digital marketing delivery for SMB clients.
Own the quality and performance of marketing work, review assets, copy, campaigns, and reporting before they reach a client.
Turn campaign data into proactive optimizations that drive demonstrable client ROI and spot patterns to fix at the system level.
Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The company serves over 3,000 customers, from startups to Fortune 500 companies, and has a rapidly growing global headcount.
Lead and optimize the mid-market customer segment, overseeing a team of 6-8 Customer Success Managers to drive adoption, retention, and growth.
Develop and execute strategies to improve renewal rates, drive cross-sell revenue, and optimize customer health metrics with data-backed updates.
Serve as executive sponsor for key accounts, manage cross-functional collaboration with Product, Sales, Support, and Engineering, and champion AI adoption.
Dscout builds a flexible UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. The team is passionate, empathetic, and curious, prioritizing learning, sharing, and building a diverse and inclusive culture.
Drive portfolio growth by leading renewals and identifying expansion opportunities to increase overall ARR.
Accelerate adoption and retention by proactively guiding accounts from onboarding through expansion using usage data and engagement signals.
Conduct strategic conversations with contacts using a rigorous discovery approach that connects real IT challenges to concrete outcomes ShareGate can deliver.
Workleap is a Montreal-based tech company founded in 2006 that creates simple products making a real difference for users. With over 15,000 clients worldwide, the company has two product lines: Workleap Agent and ShareGate, and intentionally recruits builders ready to make a meaningful impact.
Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
Collaborate with internal teams to share client insights and support broader business objectives.
Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.
Drive enterprise expansion across CaptivateIQ's highest-potential accounts with deep account planning discipline.
Self-generate pipeline through proactive multi-threading and run structured cross-sell plays for Sales Planning and Catalyst AI.
Lead and leverage a coordinated motion including a BDR and AI SDR to build world-class enterprise expansion playbooks.
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, the company is on a mission to enable every company to improve their return on incentives and sales planning, and has been recognized by Glassdoor and Comparably as a best place to work.
Lead and scale a team of Strategic Account Executives to drive acquisition and growth within high-potential corporate accounts.
Own pipeline, forecasting, and Salesforce hygiene, coaching the team to hit targets and close complex deals.
Build repeatable systems for account planning and cross-functional collaboration to maximize customer value and retention.
EzCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company is a high-growth environment with a people-first sales culture, focusing on collaboration innovation and work/life harmony.
Lead and develop a team of Technical Account Managers, coaching on technical depth and strategic account planning.
Drive technical customer outcomes by delivering proactive guidance and best-practice recommendations for platform adoption.
Own the data story, leveraging analytics to translate insights into business outcomes and ROI narratives.
Highspot develops sales enablement software to increase sales productivity. The company emphasizes equitable workspaces and a culture of belonging for its employees.
Lead a cross-functional team of Client Success Managers, Support, and Implementation resources to own key client relationships in multifamily.
Build structures, processes, and metrics to turn good individual account work into a predictable, scalable retention engine.
Be measured on the health and growth of your team as much as the health and growth of the book of business they manage.
Fetch is a company that provides client success services for the multifamily industry. They are a growing team that values hard work and offers a great work-life balance with unlimited PTO and comprehensive benefits.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Lead and coach a team of Startup CSMs to foster growth through 1:1s, skill-building, and thoughtful feedback.
Scale programmatic success models across the customer journey while maintaining empathy and precision.
Collaborate cross-functionally to evolve how Ashby supports its startup customers and represent CS perspective in planning.
Ashby builds best-in-class recruiting software for startups and enterprises, focusing on product quality and customer impact. The company values small, talented teams and has a Startup Customer Success team of fourteen spanning the US and EMEA.
Own a portfolio of top tier accounts, driving retention (GRR) and growth (NRR) through strategic account management.
Articulate business value and build forward-looking account strategies to identify risks and expansion opportunities.
Use AI-generated signals to prioritize work and travel approximately 20% of the time for customer meetings.
ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. The company is bootstrapped, profitable, and has tracked over $210 billion worth of employee time, with a remote team across the United States.
Serve as senior strategic lead for enterprise clients, owning executive communication and long-term partnership value.
Drive retention and expansion through renewal, upsell, and cross-sell strategies tied to NRR performance.
Architect integrated growth plans across Paid Media, SEO, CRO, Creative, and RevOps.
Directive Consulting is a B2B marketing agency focused on performance metrics. With over a decade of expertise and 420+ B2B brands, they operate through Performance, Communications, and Commerce divisions, fostering a fast-paced and bold culture.
Achieve assigned quota based on both expansion metrics and renewal rates in a velocity sales motion.
Work with partners as a trusted advisor delivering solutions that increase satisfaction and grow adoption.
Build and maintain strong relationships with multiple contacts within assigned partner organizations.
Huntress makes enterprise-grade cybersecurity accessible to businesses of all sizes, founded in 2015 by former NSA cyber operators. It secures over 5 million endpoints and 11 million identities worldwide, with a remote-first culture and a 24/7 human-led SOC.
Lead, coach, and develop Customer Success Managers and Analysts to maximize retention and team performance.
Own gross dollar retention by managing customer health, success plans, and interventions across the entire book.
Partner with Sales on expansion opportunities and act as the voice of the customer within the company.
Amperon is where energy data meets AI, providing forecasting for the energy transition. With offices in Texas and a remote-first culture, the company has a compact team of smart, genuinely nice individuals passionate about data science and energy.
Own the full revenue relationship with your accounts, leading renewals and uncovering expansion opportunities to increase ARR.
Drive adoption and retention through proactive engagement and strategic conversations with IT teams.
Collaborate with internal teams and use AI tools to improve outreach, maintain clean CRM, and position Pro/Enterprise offerings.
Workleap is a Montreal-based tech company founded in 2006 that builds simple products for HR and Microsoft 365 management. They have over 15,000 clients worldwide and foster a culture of builders who thrive on hard problems and ambiguity.